Socks appear in the kettle of a five-star hotel. If it is the negligence of the hotel, how do you think to compensate?

Recently, when a man went to a five-star hotel in Nanning, he drank some water from the kettle, but he didn't find any socks in it. When he got up the next morning, he continued to boil water, and found that the water could not pour out, as if it was blocked by something, but he didn't know it. He was shocked to find socks in the kettle. It is really disgusting to have socks in the kettle.

In view of the appearance of a five-star hotel, there are socks in the kettle. It can be said that it is smashing the brand of its own hotel, affecting the guests and making them feel that they will never stay in this hotel again. This kind of thing will make guests feel uneasy about staying in a hotel in the future. Maybe he will remember that there are socks in the kettle when he stays in the hotel.

The service attitude of this hotel is also very poor. The man said he would apologize in this hotel. The hotel didn't give any apology, only said some compensation. He said compensation, but the compensation standard did not come out. The waiter of the five-star hotel also said to ask their manager to come and talk to the man, but the manager didn't come halfway, so it can be said that he stood the man up again.

This five-star hotel should apologize to this man and return all his room rates to him. The man was called by the hotel staff to deal with related matters, but the man came from other places and didn't see the manager. He waited in the hotel for half an hour, but the manager didn't come to discuss the issue of equivalent hotel socks with him.

It can be seen that this hotel not only has to refund the man's room rate. You should also give the man lost time and bus fare, and he should apologize to the man.