Traditional Culture Encyclopedia - Hotel accommodation - Ten Points for Attention in Hotel Room Customer Service

Ten Points for Attention in Hotel Room Customer Service

1, do not enter the room without knocking at the door or without the permission of the guests.

2. It is forbidden to lend the key to others without permission.

When the waiter cleans the room, it is forbidden to answer the guest's phone.

4, it is forbidden to use the room phone to handle private affairs.

When the waiter cleans the room, it is forbidden to read or use the guest's belongings without permission.

6. When cleaning the room, it is forbidden to watch TV in the room or enter the room to have a rest without permission.

7, clean the room, in addition to work, shall not talk to the guests.

8. When entering the room service, it is forbidden to close the door.

9, when leaving the room, it is forbidden to work equipment in the room.

10, it is forbidden to take the room key out of the area.