If I were a hotel foreman, what conditions should I meet?

If I were a hotel foreman, what conditions should I have?

The requirements for the foreman position include not only the operational skills of various businesses in each specific position, but also various corresponding and ability. (1) Possess corresponding operational skills and a certain theoretical foundation and analytical ability 1. Both operational skills should "reach the basic required abilities and customer satisfaction standards, and be efficient" 2. Have a certain management foundation (1) How to manage an efficient and excellent team requires a certain theoretical foundation, and you must "know what it is" and "know why it is the case"; (2) It must be carried out while ensuring the service quality of the basic work. Innovation requires certain theoretical knowledge; (3) It must keep up with the times, new knowledge, new technologies, new concepts, and new theories, and it must also have a certain theoretical foundation; (4) It must be able to meet the growing needs of customers, and it must also Certain theoretical knowledge. 3. The foreman should also spend part of his time working with employees, especially at critical moments in service work, and it is very necessary to do the work of new employees who are unfamiliar with the work; sometimes it is necessary for the foreman to do some work personally. For example, receiving guests of a certain level is a very important job that does not have suitable personnel; regular participation in service work can allow the foreman to have a more comprehensive grasp of the actual work, which is also a sign of being smart and capable. (2) Ability to plan and control 1. Planning The foreman's plan is to plan daily activities based on the tasks, instructions and requirements issued by the supervisor, combined with the specific internal and external conditions and various issues of the team's business. It includes setting the goals of activities, selecting ways to achieve goals, specific measures, work steps, time progress, division of labor and coordination, problem prevention and handling methods, etc., as well as execution, inspection and summary. (See the planning part of P27) 1) Formulation of plans (1) Dedicate time to make plans (2) Collect all necessary information (3) Let employees help make plans (4) Make flexible plans (5) Properly utilize employees , equipment, time and other resources (6) Evaluate your own plan 2) Execute the plan (1) Obtain everyone’s recognition and acceptance (2) Execute according to the plan (3) Supervise 3) Inspect (1) Inspect the implementation of the plan (2) ) Adjust or modify the plan 4) Summary and improvement 2. Control ability (1) Achieve control based on work standards and manage with goals (2) Determine whether the work standards should be slightly deviated (3) Help members who perform poorly to improve (4) Try different working methods to achieve goals (5) Pay attention to preventing problems and errors, and improve remedial measures for service deficiencies and errors (6) Operate within the budget of the department and team (7) When problems arise, pay attention to the priorities and priorities. (3) Master the art of guiding subordinate activities. One of the foundations of leading subordinate activities is to treat the tasks, instructions and requirements issued by superiors prudently, make necessary analysis, and combine them with the actual situation of the team. , allocate tasks reasonably. Basically, we must do this: don’t underestimate easy things, don’t resist difficult things; don’t slack off on ordinary things, don’t be careless about important things; don’t be careless about daily things, and don’t delay important things. Subordinates are willing, willing, daring, courageous, good at, and able to cooperate with themselves to complete specific tasks and achieve planned goals. (4) Dealing with people should be fair and just 1. Work allocation should be reasonable. This is not only related to issues of fairness and justice, but also affects employees' work emotions and awareness of cooperation. It is also related to work efficiency and affects the quality of service. bad. 2. The handling of problems must be fair. 3. Competition, rewards and punishments within the team must be fair and equitable, so that everyone is equal before the rules and regulations. (5) Good communication and coordination skills 1. Good language expression skills, fluent language, clear articulation, sense of humor, etc. This is the basis of communication and coordination skills. 2. Certain organizational and coordination skills: Able to coordinate the relationship between various departments, scientifically and rationally schedule, deploy and arrange the specific work of this position. 3. Ability to understand, persuade and induce: Understand various situations, be considerate, induce and persuade in multiple ways, resolve various conflicts, and solve some problems smoothly, properly, compromise and satisfactorily.

4. Adaptability. Some emergencies may occur at any time in the hotel management and service process. Regarding the complexity of customer service, the hotel foreman should be particularly good at figuring out the psychology and needs of customers, deal with various problems of customers in an adaptable manner, and use all means Meet the reasonable needs of customers and achieve customer satisfaction. (6) Be flexible in mind, have certain analytical and judgment abilities, and be able to correctly implement the leader’s intentions. 1. Under normal circumstances, the foreman should work according to the arrangements of superiors, because many tasks are scientific and correct, and many tasks are routine. , routine work. 2. Under special circumstances, it should be combined with the actual situation of the team and the changes in the requirements for receiving guests, and on the premise of adhering to service quality, be flexible, appropriately adjust specific operating procedures and specifications, carry out work creatively, and continuously enrich the personality of the team Specialized service features and own management level. (7) Have the courage to take responsibility and not cover up their own mistakes. Only those who have the courage to admit and correct their own mistakes, do not shirk responsibilities, and do not emphasize objective reasons can continuously learn lessons, accumulate experience, improve various tasks, and win over employees. of appreciation and support. (8) Ability to pioneer and innovate. As a hotel foreman, you must dare to think, dare to do, be capable, dare to experiment, and dare to innovate. (9) Language and writing skills: Correctly fill in various business reports, work summaries, training and business plans for this position, etc. (10) Operation and management capabilities: Understand the hotel's business strategy, grasp market information, perform cost calculations and cost control, and achieve various business goals issued by the hotel. 3. Basic quality requirements for the position of hotel foreman 1. Moral and ethical qualities. The hotel foreman must have good hotel professional ethics and credibility, not to pry into the privacy of guests, to keep secrets for guests, not to blackmail, and to be loyal to the hotel. 2. Sound personality and good psychological quality: stable, decisive, patient, positive, optimistic, upward, generous, proactive, confident, brave, etc., manifested by good learning ability, good at regulating emotions, harmonious interpersonal relationships, sound personality and good social adaptability, etc. 3. Work conscientiously and responsibly, have a rigorous style, be truth-seeking and pragmatic, not seek personal gain, dare to take risks, be responsible, and be responsible to customers, colleagues, subordinates, superiors and yourself. 4. Strong sense of responsibility and professionalism 5. Flexible response and foresight ability, good at observing and capturing information 6. Be kind to others, willing to communicate, good at communication, enthusiastic and strong team spirit. If I am a guest room floor foreman

Then you have to accept the direct leadership of the room manager and lead the room attendants under you.

What should I do if I am a foreman?

First of all, you must have a broad heart, be considerate of your subordinates instead of being partial to anyone, and take into account the trust your superiors have in you. Then you must be smart in front of your superiors, be able to do anything, and take the initiative in front of your leaders. Put forward opinions and suggestions for the development of the hotel instead of sucking up to the leader all day long. You must have your own style in doing things. Occasionally pretend to be a fool in front of your subordinates, so that your position can be more stable and appreciate faster. You can also deal with problems. Don't always follow those store rules and do the so-called killing the chicken to show the monkey. When you lose your temper, you should do it in the right place. Don't lose your temper often. Over time, the employees will think that you only lose your temper. But if you lose your temper, all employees will. When I'm afraid of you, there are many other things that you will gradually experience at work. How should I write if I am a hotel manager?

In hotel management, the main objects you face are tourists. Your employees mainly provide services. For managers, when making decisions, you must always remind yourself what our business is and what our business should be. What, and then how to divide your hotel's goals into tasks and assign them to various departments to coordinate their implementation. For employees, you need to cultivate their thinking that customers are their food and clothing parents and the people who pay them wages. With this Only by thinking can they consciously make continuous improvements in their actions. Regarding customers and hardware, it must be comfortable and a home-like place that everyone will like. In addition, modern people are very lazy, so they must try their best to provide 360-degree service to customers. , such as traveling, such as dining, such as many, many, software, treat them like family members, remember what your business is, it is them (I hope it can be helpful to you, I wish you success) If I were a supermarket What professional knowledge should a supervisor have?

You need to understand the purchase, sale and inventory of goods, you need to understand the display of goods, you need to understand the work process, and you need to understand the uses of goods. You have to understand things like the shelf life of the product.

Requesting the article "If I am a hotel manager" cannot be found on Baidu. Thank you very much.

As a profession, it plays a very important role in modern hotels and catering enterprises. Role. In the hotel or catering industry, one is entrusted by the general manager and handles guest complaints on all equipment, facilities, personnel, services, etc. in the hotel and restaurant on behalf of the general manager, supervises the operation of various departments, coordinates the relationship between various departments, and ensures that the hotel, Restaurants in a normal order

Article, If\Hotel Manager, Baidu

As a profession, it plays a very important role in modern hotels and catering enterprises. It is the hotel Or in the catering industry, be entrusted by the general manager and act on behalf of the general manager to handle guests' complaints about all equipment, facilities, personnel, services, etc. in hotels and restaurants, supervise the operations of various departments, coordinate the relationships between departments, and ensure that hotels and restaurants operate in a normal manner. Rank If I were a candidate

This type of article pays more attention to the author's imagination space, or the accumulation of knowledge.

The beginning, such as: suspenseful beginning: talking about Su Shi The news of the high school spread to the countryside, and neighbors came to congratulate...

Then he could be imaginative, linking himself with Su Shi's scenery back then, and give full play to it,

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At the end, you can connect the beginning, so that the beginning and the end are closely linked and the structure is tight. If I were a teacher

If I were a teacher, whenever the sun rises from the east, I would Come to school early. When my classmates sweetly call me "Hello, teacher", I will give them a kind and kind smile in return, letting them feel the teacher's infinite care.

If I were a teacher, when I was in class, if I encountered a classmate who was distracted or talking empty words, I would not scold him loudly, let alone punish him corporally. I will educate him in the gentlest tone, let him realize his mistakes and correct those bad habits in time.

If I were a teacher, I would prepare lessons carefully and use scientific teaching methods. I would not let them spend every day doing homework. I would make them learn more happily and strive to remember them more firmly. , do better, use it better.

If I were a teacher, I would treat every student well, teach them all my knowledge, and let them fly in the ocean of knowledge.

If I were a teacher...

If I were a teacher, I must make every student happy to learn every day.

Will work conscientiously

Never give up on every child

The most important thing is to educate people