How to classify hotels?

According to the "Tourist Hotel Star Classification and Rating", hotels in my country can be divided into 1, 2, 3, 4 and 5 stars, with the highest being five stars. There are several platinum five stars. This is our country's star classification standard. .

Not all five-star hotels are the same. The five-star hotel brands we are familiar with are actually different in terms of level, positioning, culture and other aspects.

The so-called six stars and seven stars are not recognized by any official organization in the world. To put it simply, they are sealed by themselves. The most famous case is the Burj Al Arab Hotel in Dubai. A reporter experienced it and thought It is far beyond the ordinary five-star hotel, so the newspaper used seven stars to describe it. From then on, it became known as a seven-star hotel, which was just a promotional tool.

1. One-star hotel

A one-star hotel must have heating and cooling equipment adapted to the local climate; supply hot water 16 hours a day; and have at least 15 rooms available for rent. ; Guest rooms and bathrooms must be fully tidied up once a day, and bed sheets, quilts and pillowcases must be changed every other day or at the request of guests, and must be changed for every guest; services can be provided in English.

2. Two-star hotel

In addition to the above, a two-star hotel also needs to have a wake-up service; supply hot water 18 hours a day; and have at least 20 rooms available for rent. ; There are international and domestic long-distance calls that can be made by dialing or using prepaid telecommunications cards; there are color TV sets; bed sheets, quilts and pillowcases are changed daily or at the guest's request; laundry service is provided; meal delivery service is provided at the guest's request; 4 Buildings above the first floor have guest elevators.

3. Three-star hotels

Three-star hotels and above must have full-time bellmen and dedicated luggage carts to provide guests with luggage services 18 hours a day; and have small luggage storage areas. ; Provide credit card settlement services; have at least 30 rooms available for rent; have no less than 16 TV channels;

Provide hot water, drinking water, and free tea or coffee 24 hours a day, 70% of rooms have Small refrigerator; provide message and wake-up service; provide wet cleaning, dry cleaning and ironing services; provide shoe shine service; service staff have dedicated locker rooms, public toilets, bathrooms, restaurants, dormitories and other facilities.

4. Four-star hotels

Four-star hotels need to have central air conditioning; have a background music system; provide foreign currency exchange services 18 hours a day; have at least 40 rooms (suites) available Guest rooms for rent; the area of ??70% of the guest rooms (excluding bathrooms) is not less than 20 square meters; international Internet access services are provided; bathrooms are equipped with telephone auxiliary machines and hairdryers; mini bars are provided in guest rooms;

Restaurant tableware It is configured in complete sets according to Chinese and Western food habits and is not damaged; there are a sufficient number of high-quality passenger elevators in buildings with more than 3 floors, and the cars are elegantly decorated; it can purchase tickets for transportation, movies, dramas, tours, etc.; provide city sightseeing services; it can speak Mandarin and Services are provided in English and in a second foreign language when necessary. Four stars are divided into four stars and four stars.

5. Five-star hotel

Five-star refers to a hotel whose comprehensive level reaches five stars. In combination with the above services, the equipment is very luxurious and the facilities are more complete. In addition to the luxurious room facilities, the service facilities are complete. A variety of restaurants, larger banquet halls, conference halls, and comprehensive services are relatively complete. It is a center for social activities, conferences, entertainment, shopping, recreation, health care and other activities.

The specific evaluation method shall be implemented in accordance with the facilities and equipment evaluation standards, facility and equipment maintenance evaluation standards, cleaning and hygiene evaluation standards, and guest opinion evaluation standards issued by the National Tourism Administration.

Extended information:

Rating principles——

7.5.1 The star rating obtained by a hotel indicates that all buildings, facilities, equipment and services of the hotel are At the same level. If the hotel consists of several buildings with different construction levels or facilities and equipment standards, the tourist hotel star rating agency should rate the star rating according to the actual standards of each building. After rating the star rating, buildings with different star ratings cannot continue to be used. Same hotel name. Otherwise, the tourist hotel star rating agency shall not approve or withdraw the star mark and certificate.

7.5.2 After the hotel obtains a star rating, due to changes in building specifications, facilities, equipment and service items due to renovation, the original facilities, equipment, service functions or items are closed or canceled, resulting in the hotel not being able to achieve the original star rating. Standards must be reported to the original tourist hotel star rating agency for review or re-rating.

Otherwise, the original tourist hotel star rating agency should withdraw the hotel's star rating certificate and logo.

7.5.3 If some hotels with outstanding features or extremely personalized conditions differ from those stipulated in this standard, they can directly apply for star ratings from the national tourist hotel star rating agency. The national tourist hotel star rating agency should arrange a rating inspection within one month after receiving the application, give an approval for the star rating based on the inspection and review results, and award the corresponding star rating certificate and logo.

Reference: Baidu Encyclopedia-Star Hotel