The difference between gsm and am in hotels

Different functions have different scope of application.

1, with different functions: GSM is mainly used for hotel service management, such as room reservation, check-in registration and customer relationship management. To improve hotel service quality and customer satisfaction; AM is mainly used for asset management, such as equipment deployment, maintenance and inventory management. To reduce hotel operating costs and risks.

2. Different application scope: GSM is generally used in hotel front desk, customer service and other departments to improve service efficiency and customer experience; AM is used in hotel logistics management, procurement and other departments to improve the utilization rate and maintenance efficiency of facilities and equipment.