Traditional Culture Encyclopedia - Hotel accommodation - Is working at the hotel front desk easy or difficult? ?

Is working at the hotel front desk easy or difficult? ?

The front desk of the hotel is not easy to work at. The reasons are as follows:

1. Three shifts. The hotel operates 24 hours a day, especially the front desk and front-line service departments, so they operate 24 hours a day. Night shift requires working all night, which can cause great harm to the body in the long run.

2. High work pressure. The front desk is the window of the entire hotel to the outside world. It not only has to receive guests and accept daily inquiries from guests, but also is familiar with various operating systems.

3. The language requirements are too high. Especially high-star hotels often receive foreign guests. Therefore, front desk staff are required to master English and be proficient in listening, speaking and speaking.

4. The salary level is not high. Compared with other industries, hotel front desk jobs are stressful and require high personal qualities and basic skills of employees, but the overall salary level is very low.