What is the position of hotel gsm? Explanation of hotel gsm

1. Hotel GSM is a service manager position, representing the hotel with full authority to handle complex matters such as guest complaints, guest life safety and property compensation.

2. GSM handles various issues tactfully, decisively and quickly from the perspective of the hotel's interests. It is the commander of the hotel's highest authority. In addition, it assists the front office manager to directly supervise all aspects of the front office. Division's business operations.