Traditional Culture Encyclopedia - Hotel accommodation - What exactly does a hotel cashier do?
What exactly does a hotel cashier do?
1, operate and maintain the computers, calculators, money detectors and other equipment used;
2. Accurately print bills and invoices for various charges, collect the fees payable by the guests in time and quickly, verify the authenticity of all kinds of banknotes, and sign the bill with a basis;
3. Accept credit card payment and operate strictly according to the process;
4. At the end of each shift, make a cashier's summary of the collection on duty;
5, conscientiously do a good job in the handover of each shift, do a good job in the handover of the reserve fund and unfinished business;
6. When guests come to check out, they should first ask whether they want to check out (some guests come to check out). If so, they should ask the guest's room number and ask the guest to hand over the room card and deposit slip. In the case of a team, they must pay attention to reporting all room numbers to the housekeeping department;
7. Take out the registration form and other relevant documents related to the guests;
8. Ask the guest how to check out.
9. Please check the bill and sign it;
10, complete other work assigned by the leaders.
Second, the hotel cashier's job requirements are as follows:
1, with good image and good temperament, aged from 20 to 35;
2. High school degree or above, major in hotel management and tourism management is preferred;
3, strong sense of service, skilled use of computer office software;
4. Have a certain knowledge of business etiquette.
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