Traditional Culture Encyclopedia - Hotel accommodation - The hotel doesn't allow takeout into the building, and customers give bad reviews. Does it make sense for customers to do this?
The hotel doesn't allow takeout into the building, and customers give bad reviews. Does it make sense for customers to do this?
But if you have stayed in a hotel, or in some apartment buildings, these places have corresponding regulations, and take-out or express delivery is not allowed. So, as a diner, will you be dissatisfied when you are asked to come down to get your meal? Will you give the takeaway brother a bad review?
As a takeaway brother, Xiao Li has encountered such a situation. He arrived at a big hotel according to the address ordered by the diners.
After arriving at the front desk, Xiao Li communicated with the front desk and sent the takeaway upstairs for the diners.
But no matter what Xiao Li said, the receptionist wouldn't let Xiao Li go upstairs, saying it was a hotel rule.
In desperation, Xiao Li had to call the customer and ask him to come down and take the meal.
But when Xiao Li finished his day's work and checked the customer's praise, he found that the customer gave a bad review.
Xiao Li felt very helpless and wronged. It's not that he doesn't send takeout to the diners upstairs, but that the hotel has such a rule that it really can't go up.
The next day, Xiao Li communicated with the diners. After some explanation, the customer agreed to cancel the bad review.
As a customer, I can understand the hard work of the takeaway in hot summer. I didn't know at first, because there were regulations at the front desk, thinking that the takeaway brother was lazy, so I gave a bad review.
Now people's quality has improved, and the tolerance for selling little brothers abroad is also relatively high. Therefore, reasonable communication between the two sides is very important.
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