Traditional Culture Encyclopedia - Hotel accommodation - How to turn on the front desk computer

How to turn on the front desk computer

To start up the computer at the front desk, first turn on the power supply on the wall, then look at where the power switch is on the computer, find the power switch, press it to start, wait for the screen to display the desktop, and then the boot is complete. The front desk is usually responsible for customer visits and registration, telephone transfer and other matters, greeting guests, judging guests' intentions and reception, handling relevant procedures, answering incoming calls, and returning visits to frequently asked questions.

Introduction to the front desk

The front desk, also called the administrative front desk, corresponds to the administrative back desk and is under the jurisdiction of the company's administrative department. It is one of the typical positions in modern enterprises and is oriented to the outside of the company. The company's appearance represents the image of the company and must have a good image and temperament. Since this position needs to be on duty and is not allowed to be off duty, the minimum number of people in this position must not be less than 2. Most companies usually provide periodic internal transfers based on personnel mobility.

The front desk mainly obeys the work arrangements of the reception manager and director. Exceptional matters must be reported to superiors. Accept any work assigned by your superior at any time. Collect and archive guest information, and verify relevant information. Receive guests, handle the difficulties and requests that guests encounter in the hotel in a timely manner, and provide corresponding services and necessary assistance.