Hotel room cleaning order

When the room occupancy rate is high, please clean the room immediately → "VIP room → check out → stay in the room, stay for a long time → be vacant;

At the end of occupancy rate: "Please clean up immediately" room → "VIP" room → guest room → long room → check out → vacant room.

Enter the room

1. First, check whether there is a "Do Not Disturb" sign or "Double Lock" on the door;

2. Gently knock on the door three times, not too loud, subject to the guest's hearing, and at the same time report the identity of "waiter";

3. Wait outside the door for 10 seconds and listen to the movement in the room. If there is no response, repeat the above procedure twice.

4. After confirming that there is no movement in the room, gently open the door for 2 ~ 3 inches with the key to show your identity and ask, "May I come in?" Before entering;

5. If the guest is in the room, wait for the guest to open the door or get the guest's consent before entering the room to say hello and ask if the guest can clean the room.

open the window

1, kicked off;

2. Open the window.

patrol inspection

1, turn on all lighting fixtures and check whether they are in good condition and effective;

2. Check and adjust the air conditioner to a proper temperature;

3, patrol doors, windows, curtains, walls, ceilings, carpets, televisions, telephones and all kinds of furniture are in good condition, if there is any damage, timely report to the foreman for maintenance, and make records in the room cleaning report equipment status bar;

5. Check whether there are any items left behind. If found, report immediately and make records.

6. Find the consumed drinks, fill in the wine list, send it to the cashier at the front desk after work and report to the foreman.

clear away the rubbish

1. Wash the dirty things in the toilet with water, and then spray the "two cylinders" with cleaning agent: the basin and the toilet. Then, take off the "three towels" (face towel, square towel and bath towel) used by the guests.

2. Check the drawers of the wardrobe and combined cabinets in sequence, and hand over the left-over items to the front desk at the first time. Do everything possible to return it to the guests as soon as possible, and make a record on the health daily report.

3. Use the room trash can to collect garbage. If the cigarette butts in the ashtray have not been put out, they must be put out and then put into the trash can to avoid a fire.

4. Remove used cups, extra beds or tableware.

5. Put the sheets, sheets and pillowcases on the bed, together with four sets of towels (bath towels, face towels, small square towels and foot towels) that need to be replaced in the bathroom, and put them in the bag of the work car. If damaged fabrics and towels are found, they should be stored separately (if guests place environmental protection cards, bedding such as sheets, sheets and pillowcases need not be replaced);

6. Clean the bed. Take out the used sheets and put them in a linen bag at one end of the cleaning car.

make the bed

1. Laying sheets: the front face is upward, the folds are centered, the two sides are evenly attached, and the four corners of the sheets are flat and tightly wrapped (note: don't comb your hair by hand when making the bed to prevent it from falling into the sheets);

2. Bedding: the reverse side faces upwards, the crease line coincides with the center line of the bed sheet, the upper end is spread to the top of the bed, and the drooping sides are symmetrical (note: when making the bed, the damaged or unwashed bed sheets and sheets should be replaced in time);

3. Blankets:

① The upper end of the blanket is 25cm away from the head of the bed, and the drooping parts on both sides are symmetrical.

(2) Fold back the 25cm bed sheet with blanket at the bedside as the quilt head;

(3) hang down the sides of the blanket with a little force, put it into the mattress together with the sheets, and wrap it tightly;

4, pillowcase: insert the pillow core into the pillowcase, align the four corners, flatten and pat loose, if there is any damage or stain, replace it in time;

5. Put pillows: put two pillows in the center of the bed, with the front facing up, the pillowcase mouth of the single bed facing away from the multifunctional cabinet of the bed, and the pillowcases of the double bed facing each other;

6. Bedcover: Cover the whole bed from above the pillow, put the bedspread between two pillows and under the pillow, and fold it evenly. Except one side of the bed, the hem of the other three sides of the bedspread is symmetrical, not longer than the ground, and the corners are smooth.

Wipe away dust

1. Wipe the bedplate, chair, window sill, door frame, lamps and table top with a rag to achieve cleanliness without foreign objects;

2. Wipe the mobile phone with disinfectant;

3. When wiping the lamps and lanterns, check whether the wattage of the light bulb meets the standard and whether it is damaged. If yes, it should be replaced immediately; Ensure that all furniture and equipment in the room are clean and tidy;

4. After wiping all kinds of objects, put the used tea, wine sets and guest items on the work car.

Check TV channels

1, check the TV channel;

2. Check the function of multi-function cabinet.

Supplementary guest goods

Make guest supplies according to the specified quantity.

close the window

1, close the window;

2. Check and tidy the curtains.

dust absorption

1, use a vacuum cleaner to suck carpet dust from the inside out and along the direction;

2. Don't ignore the bed, table, chair and the surrounding corners, and be careful not to touch the walls and indoor equipment;

3, timely and accurately use detergent to remove carpet stains.

leave the room

(1) Put cleaning supplies into the carriage;

(2) Wipe the door handle, turn off the lights, and conduct safety inspection on the door.

register

Register the time of building the house.