Traditional Culture Encyclopedia - Hotel accommodation - Is it a breach of contract for Ctrip private group to downgrade the hotel without a room?
Is it a breach of contract for Ctrip private group to downgrade the hotel without a room?
Count. As a travel service provider, Ctrip has the responsibility to fulfill the promises made at the time of booking. If the original hotel has been booked, and the merchant temporarily breaks the contract and changes it to another hotel where no guest can get his choice as he wishes, it will be regarded as a breach of contract, and the customer shall be compensated for the corresponding losses, and compensation shall be made according to Article 55 of the Consumer Protection Law.
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