Traditional Culture Encyclopedia - Hotel accommodation - Summary of hotel laundry work
Summary of hotel laundry work
Summary of hotel laundry work 1 Since 20xx 1, the grass-roots staff in the laundry room have lost 1. The working level of employees can be understood as: from nonstandard to improved, from improved to basic norms, from basic norms to norms, and then from norms to norms. So the laundry work can proceed step by step. All good work can not be separated from the care and support of hotel leaders, and also from the hard work and selfless dedication of all staff. However, we must also effectively solve the problems existing in the laundry room.
I. Training
1) hotel training: let us know the product knowledge of the hotel and get a preliminary understanding of the service concept of the hotel. At least, we know what the hotel is for and what its survival value is. Knowing fire safety knowledge, you will save yourself and escape.
2) Housekeeping training: Let us realize the importance and value of the organizational structure, work area, work nature, work flow and efficiency of the Housekeeping Department, such as the floor, PA and laundry room.
3) Laundry training: Let us know the work nature, work content, process, attributes, theoretical knowledge and preliminary procedures of ironing and folding clothes.
Second, the equipment
1, new equipment put into production
I am the only one in the laundry room who communicates with the manufacturer for training, and other employees have not been trained yet, so this is a great test for our actual work. How to redistribute washing linen, adjust in time when problems are found in practical operation training, and adapt to the new method as soon as possible.
2. New working environment
High temperature, high humidity and sultry are important factors that affect the quality of employees' work, but laundry staff never ignore the quality of work because of adding new equipment and reducing space.
Third, work efficiency.
There is a great improvement. The washing quality of flax has been greatly improved. In the future, I will work hard for this. Overcome the difficulty of linen washing caused by hard water quality, and complete linen washing with good quality and quantity.
Four, the new floor linen washing work
Under the condition that the existing personnel are unchanged, new work contents are formulated, which reduces the cost and improves the work efficiency.
Verb (abbreviation of verb) team building
The laundry room can't be done by one person. Every job has many processes, such as covering 100 sheets within 4 hours, so the process of covering this 100 sheet is as follows: the cloth worker takes them out of the floor-arranges them in the laundry room-washes them with water-irons them-folds them-and then the cloth worker sends them to the floor, so that they can be produced within 4 hours. Therefore, our standard requirement has always been: when you do any process, you should think about how to facilitate the next process for the previous operation. Team spirit is the most influential factor anywhere. For the nature of our laundry work, team spirit directly determines the quality of our work.
VI. Confirmation of laundry process
In order to prevent laundry complaints caused by clothes' own problems, every laundry with any problems should be recorded from June, and it can only be washed with the signature of relevant personnel. The implementation of this method effectively avoids complaints.
Seven, water quality
Because the water suddenly turned yellow, the towel turned yellow seriously. Accidents, because the water quality itself is not good, we should always pay attention to the changes in water quality. When the water is particularly yellow, we should not wash anything, but wait until the yellow water is drained.
Eight. cost control
1. Control method of detergent (water, electricity and steam are controlled at the same time)
The main methods are as follows: the detergent components of each machine are standardized, any equipment is running at full capacity, and employees have a deeper understanding of the post operation methods, so that the necessary ones must be used, and those that can be used but are not necessary should be used as much as possible.
2, steam control method (also control electricity)
The most gas-consuming equipment in the laundry room is a large ironing machine, and/kloc-0 consumes about 35 cubic meters of steam per hour. Our method is to concentrate all linen ironing in one time period, but the most important thing is our speed. If 1 min can deliver five pieces, then you can't just deliver four pieces. This is a matter of principle. Our speed can only be the fastest, not too fast, too fast will be complained.
3. Drying method of cotton (saving electricity and steam at the same time)
Every day before going to work, all the cotton pieces are washed out and hung on the clothes rack to dry, so we can save steam for half an hour. In the laundry room of a star hotel, this method should be rare, but it is absolutely effective. (The method needs to be improved)
In short, any cost is controlled by each employee. I believe that our benefits will not get worse and worse, nor will we stand still, but will only get better and better.
Summary of hotel laundry work 2. Time flies. We bid farewell to an autumn and winter, and ushered in a spring full of confidence and joy-a hopeful year of 20xx. This is destined to be a year of struggle and struggle for all laundry people, but it is also a year of harvest and self-worth. In the new year, I will constantly sum up and accumulate management experience in my work and work hard for better development in the future! I reviewed my work in 20xx:
Laundry is one of the departments of the comprehensive department, which undertakes and guarantees the cleaning and normal distribution of work clothes for nearly 2800 people in the hotel. Therefore, we are not afraid of hardship and fatigue in our work, and dare to meet challenges, without waiting, relying, shrinking or pushing. From 65438+February, with the arrangement of new and old work clothes in various workshops, the washing task in our laundry room is getting heavier and heavier, but we don't have to work hard, clean all the work clothes with good quality and quantity, put the buttons together, work overtime and return to various departments on time, so that employees can wear clean and tidy work clothes and work happily.
Dear leaders and colleagues, the new year means a new starting point, new opportunities and new challenges. I solemnly promise that our laundry room will always perform its duties with a strong sense of responsibility and a high degree of work enthusiasm, unite every employee, help department leaders to stabilize the good state of employees, do everything by themselves, treat everything more attentively in the new year, and constantly improve themselves for us.
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