Traditional Culture Encyclopedia - Hotel accommodation - What are the job responsibilities of a concierge in a 5-star hotel?

What are the job responsibilities of a concierge in a 5-star hotel?

5-star hotel concierge job responsibilities:

1. Stand at the door, open the car door for guests, and greet guests.

2. Luggage service. Delegate luggage to individuals and provide various luggage services.

3. Storage and transfer of items.

4. Inquiry, including asking for answers to various information, directions and other questions.

5. Entrust agents to call taxis and arrange vehicle arrangements, etc.

6. Airport pick-up and drop-off service.

7. Fax, message delivery, etc.