Job responsibilities of hotel cashier

In a progressive society, job responsibilities are becoming more and more important to people, and formulating job responsibilities can maximize the scientific distribution of labor and employment. Want to learn to formulate job responsibilities but don't know who to consult? The following are the duties of the hotel cashier that I have carefully arranged. Welcome everyone to refer to it, I hope I can help you.

The job responsibilities of the cashier in the hotel are 1 1. Obey the work arrangement of department leaders and foreman, and provide first-class reception service for guests in accordance with the prescribed procedures and standards.

2, do a good job of succession, carefully check whether the computer, printer, calculator, money detector and other equipment work normally, and do a good job of cleaning and maintenance.

3. Master the room reservation, actively and enthusiastically publicize the room, understand the reservation and banquet notice of the day, and confirm the payment method to ensure accuracy.

4. Quickly and accurately handle the check-in, room extension, room change and check-out procedures for the guests, and take the initiative to explain the room rate to the guests when they open the room to avoid misunderstanding. It is necessary to complete the guest verification procedures and check-in registration.

5. Accurately and skillfully collect guests' cash and checks, print all kinds of bills for guests, settle accounts for guests in time and accurately, and issue invoices according to the reasonable requirements of guests.

6, master the relevant knowledge of the hotel, strictly abide by the system and operating procedures.

7. According to the room status report sent by the housekeeping department, carefully check and keep the most accurate room status.

8. Make and submit various statements and reports.

Job responsibilities of hotel cashier 2 1. The daily cash income must be implemented, and the provisions of "long payment and short supplement" shall not complement each other.

2. Effectively implement the foreign exchange management system, do not bring foreign exchange or exchange foreign exchange without permission, and be responsible for supervising employees to abide by the foreign exchange management system.

3. Provide the information needed for the guests, and help them to solve all kinds of needs in a warm, thoughtful and meticulous manner.

4. The cash and bills of daily income must be checked with the bills, and different bills should be filled in the payment bag according to different currencies.

5, properly handle the guest's complaints, when can't solve, ask for instructions in time.

6. The reserve fund shall not be put into storage with white stripes. Without approval, operating income shall not be lent to any department or individual in cash. (If the general manager of the hotel can borrow cash at the front desk due to special circumstances, he needs to go through relevant formalities. )

7. Coordinate the relationship between colleagues and better serve customers.

Responsibilities of hotel cashier: 3 1, accepting different forms of room reservations such as telephone, fax and internet. , and enter the reservation information into the computer and convey it to relevant departments and posts.

2, strictly abide by the system and operating procedures.

3. Check in for guests accurately and quickly, and arrange various rooms reasonably.

4. Arrange individual or team rooms independently.

5. Check the room number of the team on that day and check with the room status.

6, keep the front desk clean and tidy, check whether the required forms, stationery and promotional materials are complete, and report to the front desk foreman.

7, conscientiously do a good job of succession, to ensure the continuity of work.

8. Assist the cashier at the front desk to settle accounts for the guests.

Responsibilities of hotel cashier 4 1. Obey the work arrangement of department leaders and foreman, and provide first-class reception service for guests in accordance with the prescribed procedures and standards.

2, do a good job of succession, carefully check whether the computer, printer, calculator, money detector and other equipment work normally, and do a good job of cleaning and maintenance.

3. Grasp the room reservation situation, publicize the room actively and enthusiastically, and confirm its payment method to ensure accuracy.

4. Quickly and accurately handle the check-in, room renewal, room change and check-out procedures for the guests, and take the initiative to explain the house price to the guests when opening the room to avoid misunderstanding. It is necessary to complete the guest verification procedures and check-in registration.

5. Accurately and skillfully collect guests' cash and checks, print all kinds of bills for guests, settle accounts for guests in time and accurately, and write checks according to the reasonable requirements of guests.

6, properly handle the guest's complaints, when can't solve, ask for instructions in time.

7. The reserve fund shall not be put into storage with white stripes. Without approval, operating income shall not be lent to any department or individual in cash.

Job responsibilities of hotel cashier 5 1. The cashier on duty must pay attention to gfd, manners and manners, make pre-job preparations in advance, ensure the normal operation of the equipment, and prepare enough documents, change and invoices before and after going to work.

2. Be familiar with the hotel's business items, consumer prices and preferential policies, and provide guests with fast and accurate checkout business. For customers who sign the bill, be sure to check the appointment signature mode; You must contact the cashier at the front desk for the documents of the transfer account.

3, responsible for the preparation of business statements, carefully check whether the settlement of the day is consistent with the business statements. Found that the length of the money, truthfully report, and earnestly implement the provisions of the "long pay short fill". The reserve fund must be inspected in shifts, and the handover work should be done well.

4. Actively communicate with guests, understand and collect their opinions, report in time and make suggestions.

5. Be responsible for the cashier's safety, hygiene and cleanliness, take good care of and correctly operate all kinds of machinery and equipment used, and ensure that items are placed in order.

6. Actively participate in the training organized by the hotel or the finance department, implement the preferential policies, financial rules and regulations and operational procedures formulated by the hotel, and resist and expose internal fraud.

7. Accept special tasks and temporary tasks assigned by leaders.

8, timely reflect the problems encountered in the work to the superior, complete other work assigned by the superior.

9, after the work of each shift, the shift report, bills, turnover bags, etc. shall be handed over in writing.

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