Traditional Culture Encyclopedia - Hotel accommodation - What is the difference between a hotel banquet manager and a sales manager? What are their responsibilities?

What is the difference between a hotel banquet manager and a sales manager? What are their responsibilities?

Differences:

1. Sales manager: The task is to use means to obtain customers to come to the hotel for consumption;

2. Banquet manager: To manage the guests in the hotel Banquets and meals are tasks, and we must actively cooperate with the sales manager to carry out work.

Responsibilities:

1. Banquet Manager

Formulate marketing plans for banquet sales, establish and improve banquet sales department working procedures and standards, and formulate banquet sales department Rules and regulations and direct their implementation.

Participate in hotel management staff meetings and complete uploading and issuing tasks.

Arrange and supervise the normal work of subordinates.

2. Sales Manager

Solve the needs of visiting guests, provide necessary information to guests, recommend guests for reference, and discuss final detailed arrangements with guests as soon as the event is confirmed.

Draft a confirmation letter and ask the guest to send back a confirmed copy.

If there are any changes to the scheduled activities, a change form must be filled out and issued.

On-site inspection of reception preparations, ensuring that all arrangements are fulfilled, and coordinating with the banquet hall manager to ensure the implementation of reception services.