Traditional Culture Encyclopedia - Hotel accommodation - The child has grown up and lives alone in a hotel in other places. Can parents call the hotel to find the records of their children's housing?
The child has grown up and lives alone in a hotel in other places. Can parents call the hotel to find the records of their children's housing?
First of all, this involves the protection of personal privacy. Adults staying in hotels is an independent act, and they have the right to own and control their own housing information. The hotel's unauthorized provision of this information to external parent-teacher conferences constitutes an invasion of guests' privacy. This also violates the hotel's service standards and professional ethics.
Secondly, the hotel will not easily determine the identity of the caller and the relationship with the guests. The caller on the phone claims to be the guest's parents, which is difficult to prove. If the hotel provides the listing information to the wrong caller, it will also cause information security and customer relationship problems. Therefore, in this case, hotels usually adopt a more prudent strategy.
Moreover, adult children choose to stay in hotels independently in other places, which also shows some independent intentions. The hotel provides their housing information to their parents without authorization, which is equivalent to destroying this independent intention to a certain extent and does not conform to the service spirit of the hotel.
Finally, this involves the commercial interests of the hotel. If the hotel establishes a reputation of providing guest housing information easily, it will have an impact on its goodwill and customer trust, and bring certain business risks. This is also a commercial consideration that the hotel will not provide guest information at will.
Therefore, in general, hotels usually don't provide guests' housing records and information to foreign parents because of the protection of customers' privacy, difficulties in identity verification, respect for their independent will and consideration of their own operation.
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