Who can help me make a social practice report? Anything, the kind with photos. I know there will be a good master.

Summer social practice is something I have been looking forward to for a long time. More than half of my college time has passed, and the distance between society and us is getting closer and closer. When I left the campus immediately, I was a little excited, but more at a loss. The greenhouse education in the university makes me feel that the world is so kind, but the summer internship is more like a bond to let me go to the society, feel the society in advance and experience the society in advance.

I have considered many internship units before, but for various reasons, I chose to work as a waiter in Ding Sheng Hotel near my home. Although this messy environment is not suitable for girls to work here, with the help of my boss and supervisor, I quickly integrated into this complicated environment, and I learned about social life here.

I. Introduction to the basic situation of practice

The internship was held in Yanggu Ding Sheng Hotel. The overall situation of the hotel is OK, and the scale is OK. It's relatively large, and the lobby decoration is ok. The room is fully equipped with electrical appliances and spacious. As for hygiene, everything is quite good. Everything that can be touched is basically sterilized, and the service efficiency is OK. Each floor is managed by a special person. This is my first impression of him when I entered this hotel. Working here, I have the opportunity to see the management of the kitchen. The hygiene of the kitchen is very strict. In my spare time, I also have the opportunity to see the chef's skills. Our foreman said to me, "I know you are a college student and have great ambitions." You may not like doing these rough jobs. You are all highly educated, and you may look down on people who do these things. But big things are always accumulated step by step. " Nothing can be done without small accumulation. "If you don't accumulate steps, you will be thousands of miles away." Do you know the difference between master and apprentice? . I said, I can't tell. The foreman said that the apprentices have accumulated a lot of experience through their long-term and practical efforts, and they can also become people like masters. At that time, what their master can do, I believe their apprentice can do better. After all, "the waves behind the Yangtze River push the waves before". So, little girl, you should also do it down-to-earth, and never aim too high. I might as well study for ten years if I listen to you. Indeed, aiming too high is a common problem of our modern college students. Everyone thinks that after studying hard for more than ten or twenty years, how can they be worse off than the average person with higher education? This is, when I entered this hotel, the head waiter gave me the first thought lesson.

In the next few days, a group of new employees will receive employee training. Teach us how to work, what matters needing attention in work and the introduction of hotel layout, and divide us into different working areas. Then, the old staff led us to the site for a simulated internship, which allowed us to explore and think in our personal work. So that the later work can be carried out more smoothly, so as to cooperate with the old employees to reduce their work pressure, and also better cooperate with the smooth completion of all the work in the hotel. Now I still clearly remember that in order to make fewer mistakes, I recorded some common mistakes and some experiences of old employees in my mobile phone, so that I could look at them often to avoid making some low-level mistakes and making others laugh. I remember most clearly that an old employee emphasized to us that we must concentrate on our work and be responsible for our guests and ourselves, especially when serving food, we should keep a certain distance from our guests to avoid accidents and unnecessary losses. She told us a lot of accidents that happened before because she didn't keep a certain distance from the guests. She hopes that we should be especially careful not to have an accident in our work, otherwise we will do it for nothing. I was thinking, it's dangerous. To put it bluntly, it is easy to offend people. You should pay more attention in the future! Because the company has relevant regulations, that is, if the accident is caused by employees themselves at work, employees should bear the liability for compensation. She said that she didn't want us to work hard because of carelessness and finally get paid, but she wanted us to come to work happily and go back to school happily. I remember these words the most, and I am very cautious in my future work, which is in line with my cautious personality. Moreover, I also ask myself to stay awake at all times, and I must never make some low-level mistakes, otherwise it will be a waste of time and I can't do it. In addition to introducing my work, the old employees who took me are also very concerned about our school, asking us whether our study is smooth, whether our life is happy, whether our relationship with our classmates is good, and whether we have participated in school activities. She spoke highly of our practical activities, praised us as rare good students, and warmly welcomed us to their hotel for the first time. Her words and expressions are kind and serious, and I sincerely admire her, and I will repay her concern for us with her work achievements.

After several days of training, I am familiar with my work scope and responsibilities, especially the matters needing attention in my work. Tomorrow is my first day at work. I made up my mind silently that I must do my best and make no mistakes!

July 15, today is my first day at work. Because of the good geographical location, good service, good management and good hygiene, the business is particularly hot, which often makes us novices in a hurry, thus greatly reducing the service efficiency and making customers very dissatisfied. I remember once, because I was very busy, I made a mistake in a customer's menu and kept him waiting for a long time. And because of walking around for a long time, my feet have also worn out a few bubbles, but in order to work, in order not to let others laugh again, I have to stick to it. In this way, I persisted for more than a week and gradually became familiar with some basic workflow of the hotel. In the next few days, I felt worse. Our hotel is relatively large, but when the business is good, the manpower is far from enough. Some old employees are lazy, and all the work is arranged for our new employees. So my workload far exceeds that of a simple waiter, and I often work for several people by one person. I can accept these simple things, and it's not too difficult, but the headache is that some customers like to make things difficult for others and even some customers have no quality. They call a waiter when you are so busy here, which makes me unhappy and makes me more likely to make mistakes. Even customers scold me. How can I stand it? Sometimes I reply a few words. I know it's bad-tempered and wrong to do so, but it's really hard to stand the sarcasm of others. In the last week, I don't know how many times I quarreled with my customers. The foreman tolerated me because he thought I was still a student. After all, I was young and energetic. I am slowly changing myself. I think, no matter how difficult this month is, I have to endure it. I've never been so angry in my life, but I'll stick to it anyway. Besides, I will learn a lot that I can't learn at school. Only by contacting different types of people can I find the gap between people, learn how to get along with others and learn how to recognize myself. Some people are worldly-wise, I think, and I should gradually understand it. In this way, I will be hurt, but I am not afraid. The more I get hurt, the more my courage grows, which will sharpen my will. I think my potential still needs to be stimulated.

Second, the practice results and analysis

Through this practice, I know that any seemingly simple work needs great efforts to be done well, although service is a simple job. In the past, watching the waiters just walk around seemed simple, but when they really did it, it was really a torment if they didn't know the skills. At first, I felt very tired and uncomfortable, so I gave up several times, but in the end. Valuable practical experience is better than any theory we learned in school. Although this practice is common, it can make us feel the pressure of crisis after leaving the ivory tower. With such valuable experience, it will provide us with a lot of useful help in the future. When you really face difficulties in the future, you will find yourself more calm and calm than your classmates at school. Pay more attention to details in life, and details determine success or failure. This is the life motto of many successful people, which will be very helpful to me. Although social practice is skinny, it has not given me so little society. The more you practice, the more wonderful your life will be. The more you practice, the more wonderful your life will be.

For hotel service, the waiter directly provides face-to-face service to the guests. In order to meet the different needs of customers, we are required to have strong adaptability. We have to work late every day, but I will think about some problems at work and successfully apply what I think to practice, so as to achieve the combination of theory and practice.

In the service, we should also observe the necessary courtesy and gfd. We should always maintain a good mental state and face customers warmly and friendly. I think we should be enthusiastic about everyone, not just customers. At this point, I am not careless at all. It allows me to quickly and accurately complete other services such as customer needs, and strive for perfection in details such as movements and expressions, leaving a good impression on the foreman and making customers very satisfied. Because there are more holiday workers in our hotel, because social practice is a fortune. No pains, no gains. In social practice, we can learn knowledge that books can't. It makes you broaden your horizons, understand the society, go deep into life and have endless aftertaste. Social practice is a kind of motivation. When my country needs it, I will unconditionally dedicate what I have learned and everything I have to my country and people. Only by stepping out of school and integrating into society can we truly realize our lack of knowledge and limited ability. Only when any theoretical knowledge is closely combined with practice can its value be truly brought into play. In practice, we can really know how much we weigh. We need to consult our predecessors and peers with an open mind, constantly enrich ourselves and expand ourselves.

Third, the summary of social practice

This summer social practice really made me gain a lot, especially let me see what college students like myself look like in the adult world. Are we really ready to step into this society? Those of us who think that we can make a big difference with full blood and know-how, should put down the shelf of self-esteem and be ambitious, but we should see clearly our own strength, recognize the reality of society and have a clear goal. Otherwise, we will fall hard and hurt, and even have no courage to face ourselves. Although this internship didn't directly contact my major, I learned to do the most basic things of management through this internship. These are all things that can't be learned in textbooks. Management is to communicate with many different people, who may be in the upper class or live at the bottom of society. This practice has trained me how to communicate with people of different identities in order to achieve the expected results. Only in this way can we achieve a win-win situation. I think in the hotel, as long as you study your skills carefully, any position has the opportunity to realize your ideals, and it is also worth cheering for yourself. Some time ago, the national tourist hotel service technical experts and two room attendants who came to the resort for a demonstration tour won bursts of applause for their excellent bed-making performance. Doesn't this show that building a room can also make a big difference? Being a guest room is really tiring, but what's not tiring about being a hotel industry? Every post will be "tired", and only when we have the right attitude can we be happy and successful in the post. It is impossible to make a difference if you can't even do the most basic things well. This summer internship must be an indispensable stepping stone to my adulthood. In society, we can play many roles, but as long as you do the most basic things, then you can play any role well, no matter what your family background is, whether you have the talent to do a certain job or not, no matter what your surrounding environment is, as long as you make persistent efforts and stick to it. Success will eventually belong to you.

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