Is there any requirement for appearance in the customer service position of the hotel switchboard?

Generally, hotels have no requirements for operators' customer service, as long as they have correct facial features and are generous and decent in words and deeds.

The switchboard customer service is responsible for answering and transferring internal and external calls, and requires that the transfer of each call should be fast and accurate; Responsible for maintaining the FAQ information of switchboard transfer and ensuring that the information is communicated with the team in time; Actively understand the development and changes of the company's structure, personnel and business, and improve the sensitivity to the switchboard business; Responsible for the classification and statistics of incoming calls.