What if the hotel reservation is successful and asks us for a refund?

If you are asked to check out after successfully booking a hotel and receiving a confirmation email or SMS, you can take the following measures:

* Contact the front desk of the hotel. Explain the reservation and receive the check-out notice, ask if there are other rooms or solutions, and ask them to provide written instructions or confirmation.

* Ask for help. If the hotel cannot provide other rooms or solutions, you can try to contact the booking website or travel agency to reflect the situation and ask for help.

If the above methods can't solve the problem, you can choose the following methods according to the actual situation:

* Call the complaint hotline. Consumers can call the complaint hotline to make telephone complaints about businesses or commodities, reflecting the problem of check-out.

* Complain to the administrative department. Consumers can complain to the local administrative department for industry and commerce or the health supervision and management department and other relevant departments.

:: Take the case to court. Consumers can sue the platform for breach of contract to the court according to the concluded sales contract.

In short, if you encounter the check-out problem, please act as soon as possible so as not to affect your travel plan.