Ask for training materials about hotel English

I have a restaurant here. Just look at it and see if it works. It's good that PPT doesn't paste itself Actually, it's not easy to train in the lobby. There are too many simple dialogues, and one or two courseware is not good. At least I taught my hotel staff to apologize. I can't speak English. Please wait for me to call other colleagues.

Restaurant English

1. greetings

2. Hello

3. Good morning

4. Good afternoon

5. Nice to meet you.

6. Nice to meet you

Thank you and reply

7. Thank you. thank you

8. Thank you very much.

9. Thank you very much.

10. Thanks for helping me. Thank you for helping me.

Thank you very much for coming. Thank you very much for coming.

12. Not at all. You're welcome.

13. It doesn't matter. You're welcome.

14. It doesn't matter

15. You're welcome

16. It's a pleasure. I'd love to.

My pleasure. I'd love to.

Please make yourself at home. Please make yourself at home.

Listen to some Chinese food.

19. Please sit down. Here is the menu. May I take your order, sir?

Please sit down. Here is the menu, sir. May I take your order?

20. Our restaurant has a history of 120 years and serves all kinds of Chinese food. Our restaurant has a history of 120 years and serves all kinds of Chinese food.

2 1. There are four styles of cooking in China. They are Shandong cuisine, Cantonese cuisine, Sichuan cuisine and Populus alba. There are four major cuisines in China, namely Shandong cuisine, Guangdong cuisine, Sichuan cuisine and Huaiyang cuisine.

22. Beijing food tastes heavy and spicy. Its specialties are Beijing roast duck and fish steak. Beijing food is heavy and fragrant. Its specialties are Beijing roast duck and braised fish slices.

23. Cantonese food is fresh and light. Luohanzhai is recommended by our chef. Cantonese food is fresh and light. Luohanzhai is our chef's specialty.

24. Many guests spoke highly of shark fin soup, which is delicious and worth tasting. Many guests praised our shark fin soup as delicious and worth a try.

25. Most Sichuan dishes are spicy. Sichuan food is spicy and fragrant.

26. This beautiful peacock cold dish is edible. The whole peacock cold dish can be eaten.

27. Here is your shark fin soup. Please take your time and enjoy yourself. This is your shark fin soup. Please enjoy your meal and enjoy your meal.

28. This is Luohanzhai … Here comes the roast suckling pig. This is Luo Hanzhai. Here comes the roast suckling pig.

29. Excuse me, can I change your plate? Excuse me, can I change a plate for you?

30. This is steamed mandarin fish as the last main course. This is the last main course: steamed mandarin fish. It symbolizes "more than a year"

3 1. Sorry, let me distribute fish for you. Excuse me, can I share this fish for you?

32. That's all for your food. Do you want anything else? Ladies and gentlemen, the food has been served. What else do you want? ,

Please have some fresh fruit and a cup of hot tea. Please use some fresh fruit and a cup of hot tea.

34. Would you like some wine for dinner? Would you like some wine with your meal?

35. It takes about 10 minutes to prepare your dishes. Your food takes about 10 minutes.

36. I'm sorry I gave you the wrong dish. Sorry, I gave you the wrong dish.

pay

Here is your bill. Please check it. Here is your bill. Please check it.

38. Your bill totals 287 yuan. Your bill comes to 287 yuan.

39. How are you going to pay? Cash or credit card? How are you going to pay, cash or credit card?

40. Here is your change and receipt. Please keep it. Here is your money and receipt. Please take good care of it.

4 1.- We enjoyed the meal very much. We enjoyed the meal very much.

42.- Thank you. I hope you can come again. Thank you. I hope you can come again.

First unit

Welcome to sit down.

Good evening, gentlemen. Welcome to our restaurant. Do you have a reservation?

Good evening, gentlemen. Welcome to our restaurant. Have you made a reservation?

I reserved a table.

I reserved a table with you.

May I know your name?

Could you please tell me your surname?

My name is Li Ming.

I am Li Ming. /This is Li Ming.

How many people are there in your party?

How many people are there in your group?

-Eight

8-bit

-This way, please. (The following way of speaking)

This way, please

-(1) Is this table all right?

Is this dining table all right?

Sorry, the restaurant is full now. Can you wait in the lounge for a few minutes?

Sorry, the restaurant is full now. Would you please wait in the lounge for a while?

Sorry to have kept you waiting. A table over there is ready for you.

Sorry to have kept you waiting. A dining table is ready for you.

I'm sorry, that table has been reserved. How about a table near the window?

Sorry, that table has been reserved. How about the table by the window?

Second unit

Parts (company)

1. Goodbye.

See you again.

See you tomorrow/later.

See you tomorrow/later.

3. Good night.

good night

Goodbye and hope to see you again soon.

Goodbye and hope to see you again soon.

I'm afraid I have to go now.

I'm afraid I have to go.

-so soon? Why don't you stay a little longer?

It's so early, why not stay a little longer?

I hope you enjoy your stay here?

I hope you enjoy your stay here.

I've come to say goodbye.

I came to say goodbye to you.

Third unit

take bookings

-Good morning. Huatian hotel Make a reservation Can I help you?

Good morning. This is Huatian Hotel Reservation Office. what can I do for you?

I'd like to reserve a room.

I'd like to reserve a room.

What kind of room do you want? We have deluxe suites, suites, double rooms and single rooms.

What kind of room do you want? We have deluxe suites, suites, double rooms and single rooms.

May I know your name?

What's your name, please

-I'm Li Qiang

I'm Li Qiang.

-How long will you stay here?

How long will you stay here?

-about 7 days.

About 7 days

May I know your arrival and departure dates?

May I have your arrival and departure dates?

The arrival date is Sunday, and the departure date is the next Sunday.

The arrival time is Sunday and the departure time is next week.

-wait a minute. Let me check if there is a room available.

A moment, please. Let me check if there are any vacancies.

I'm sorry, all the rooms are fully booked at this time.

Sorry, all the rooms are fully booked at this time.

We can put you on the waiting list or find you a room in a nearby hotel.

We can put you on the waiting list or put you in a nearby hotel.

Is there a discount?

Fourth unit

room service

Housekeeping, may I come in?

Room attendant. may I come in?

Yes, can you tell me what services your hotel has?

Yes, please tell me what the hotel service is.

Our hotel provides hot water 24 hours a day. Please don't drink raw water. It may make you sick, and registered guests can use entertainment facilities for free.

Our hotel has 24-hour hot water supply. Please don't drink raw water, or you may get sick. Guests staying in the hotel can use entertainment facilities for free.

-What's the device in this room?

What equipment is there in the room?

-let me introduce you; First of all, there are light switches, thermostats, closets and mini-bars. The panel on the bedside table controls different appliances in the room. There are two sockets in the bathroom. One for 1 10V and the other for 220V.

This is the light switch, thermostat, wardrobe and mini refrigerator. The panel on the bedside table controls all kinds of appliances in the room. There are two sockets in the bathroom, one for 1 10 volts and the other for 200 volts.

Then, here is the hotel's service manual and telephone directory. You can make DDD and IDD calls in your room. The menu is on the door handle. Write down the items and time of your breakfast and hang it outside the door.

This is our hotel service guide and telephone directory. You can make domestic and international direct dial calls from your room. This is the hanging menu. Please mark the name and time of breakfast and hang it outside the door.

-sorry. Can you clean my room now?

Excuse me, can you clean my room now?

We usually check out first. But we can clean your room in advance according to your request.

We usually check out first, but we can also tidy the room according to your requirements.

Fifth unit

Answering service

Let me introduce our hotel: Our hotel is one of the best hotels in this city. There are more than 500 international standard rooms. Our hotel has a gift shop and a fitness center. And four restaurants.

Our hotel is the first-class hotel in this city. There are more than 500 rooms that meet international standards. Our hotel has a gift shop, fitness center and four restaurants.

——Thankyou, where is your reception?

Excuse me, where is the reception desk in your?

The reception desk is straight ahead.

The reception desk is just ahead.

-Where is my room?

Excuse me, where is my room?

This way, please. Please take the passenger elevator.

This way, please Please take the passenger elevator.

May I have your room key? Let me open it

Open the door for you.

May I have the key, please? Let me open the door for you.

Ok, thank you.

thank you

Here are your four pieces of luggage. Please check it.

Here are your four pieces of luggage. Please check it.