Summary of work reports entered and confirmed by department managers

Department managers, some units are called ministers, directors, or department heads. From the level, the department manager belongs to the middle-level cadres of the unit; In terms of authority, department managers range from two or three to dozens of people. The following is my summary of the employment and regularization of department managers for your reference.

Summary of department manager's job confirmation report: Fan

I was hired by the hotel as the director of the general manager's office and the manager of human resources department on May 26th, 2000. It has been more than six months since then. According to the hotel's work arrangement and some of my own ideas, I have been mainly responsible for the following work in the past five months, and now I report to the hotel decision-making level.

First, strengthen hotel management. The specific provisions are as follows:

(1) Attendance management regulation: This regulation requires the department manager/person in charge to punch in and out of work every day. In addition to this rest day, the normal examination and approval procedures are required for leave. If you break the rules, you will be punished accordingly. Since the implementation of this regulation, the department manager/person in charge has been on time for work, basically eliminating the phenomenon of being late, leaving early or not playing time cards; Vacation or leave can also be handled according to normal procedures to standardize the management of the hotel.

(2) Meeting management regulations: According to the needs of hotel management, an administrative regular meeting will be held every Monday. At the meeting, the managers/heads of all departments reported last week's work, and put forward this week's work plan and the work to be coordinated. Participants Gfd meet the hotel's specifications and are seated at the designated location. Since the implementation of this regulation, * * * has held 2 1 administrative regular meetings, and everyone else can basically attend the meetings on time except the marketing manager who asked for leave twice and the purchasing manager who asked for leave 1 time. If I have something to attend, I can arrange for the department manager to attend. No absenteeism, late/early leave, no absenteeism for no reason. Participants also reported their work in detail, and the atmosphere of the venue was good, and the hotel's work arrangements could be implemented in time.

(3) Relevant regulations on chief duty: This regulation re-emphasizes the description requirements of chief duty time, chief duty, chief duty record, discipline requirements of chief duty personnel, layout of chief duty room, penalties for violation, etc., so as to encourage the chief duty personnel to perform their duties. Since the implementation, the personnel on duty have basically been able to perform their duties on the job, handling emergencies and guest complaints during the duty period in a timely manner, and there has been no phenomenon of off-duty and non-performance. The description of duty records is also relatively standardized.

(IV) Description of work log: From June 5th, managers/responsible persons of all departments can basically record work logs every day, and submit them to the General Office/Human Resources Department for reading at 10:00 the next day. According to statistics, in recent months, a very small number of people have been punished for failing to submit their work logs, submitting them late or coping with things.

(5) Monthly work summary: Starting from June, managers/responsible persons of all departments can basically submit the work report of last month before the 5th of each month, with detailed contents, including: summarizing the work completed last month, unfinished work and problems to be solved urgently, work plan for next month, opinions or suggestions on the work of their own departments and hotels, personnel dynamics of their own departments, etc.

Second, strengthen the management of staff dormitory.

In order to change the dirty, chaotic and poor situation of hotel staff dormitory and create a clean, orderly and comfortable living and entertainment environment for employees. With the help of other managers, I began to strengthen the management of staff dormitory:

(1) Strengthen organization and management: Strengthen the organization and management of staff dormitory. First, clarify the job responsibilities of the logistics administrative supervisor, stimulate the enthusiasm of the logistics supervisor, and give play to the important role of the logistics supervisor; Second, the housekeeper is required to earnestly perform his duties, assess the performance of the housekeeper, and implement a reward and punishment system; The third is to assess the director of the staff dormitory and hand over the daily management to the director of the dormitory, forming a four-level management network of "personnel manager-logistics director-boarder-dormitory director".

(2) Strengthen the management of water and electricity in dormitory: according to different seasons and levels, stipulate the amount of water and electricity used by hotel employees, reward excess water and electricity, and punish those who waste water and electricity. Since the implementation of this regulation, the water and electricity consumption of staff quarters has been greatly reduced. When checking the hygiene of the dormitory every week, we should collect the high-power electrical appliances used by employees and punish the users, so as to prevent the use of high-power electrical appliances in the dormitory and reduce hidden dangers.

(III) Implementation of dormitory hygiene standards and methods of inspection, rewards and punishments: According to the specific conditions of our hotel staff dormitory, the "Hygienic Standards for Dormitories" is formulated, which stipulates that the dormitory hygiene should be inspected once a week. The procedure of "feedback-supervision by department head-informed criticism-fine" shall be implemented for the dormitory with poor hygiene, and the improvement shall be made gradually. After several months of continuous efforts, the dormitory hygiene has been greatly improved, and the information is orderly.

(4) Standardize visiting registration: stipulate the visiting time of employees' relatives and friends, and must fulfill the registration procedures. For those who refuse to fill in the registration form, the housekeeper may prohibit them from entering the staff dormitory. Unauthorized outsiders are not allowed to enter the dormitory. Visitors are not allowed to enter the dormitory of non-visitors without authorization. When the visit is over, the housekeeper must urge the visitors to leave as soon as possible. Over the past few months, housekeepers have conscientiously implemented this regulation, and there have been no accidents caused by employees visiting relatives and friends.

(5) Standardize the management of chess room and TV room: When the chess room and TV room just opened, the hygiene and anecdotes were chaotic, and outsiders often came in to play cards and watch TV. Thanks to our unremitting efforts, the health and order of the chess room and TV room are relatively good, putting an end to the entertainment of outsiders and creating a good and safe leisure environment for employees.

Third, conduct three trainings for grass-roots employees.

In July, September and June of 20__ _ _, 165438+ 10, the personnel department arranged three training sessions, and the participants were grass-roots employees of various departments, totaling more than 150 person-times. The training contents mainly include: basic hotel knowledge, gfd standards for employees, telephone etiquette and smiling service, hotel awareness of employees, hotel fire safety knowledge, local customs at home and abroad, Quanzhou tourism knowledge, etc. After training, employees have a better understanding of the hotel's work, gfd and handling hotel affairs are more standardized, and the hotel's awareness has been improved.

Under the supervision of the human resources department, various departments have carried out more than 200 job skills training, which has improved the practical operation ability of grass-roots employees and greatly reduced customer complaints. There is an upsurge of learning skills and comparing skills among employees, which not only gradually improves the operating skills of employees, but also creates a positive team.

The department manager enters and confirms the work summary Fan Wener.

I came to the company on _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Three months-neither too long nor too short, recalling the dribs and drabs during the period, I feel a lot. This work summary is not so much a standard article as a summary of my work in the past three months, and it is a self-dialogue in my heart.

In the past three months, with the support and help of leaders and colleagues, I have made great progress in my work while making efforts for the development of the company. The leadership's simple and sincere style of doing things, people-oriented humanized management and persuasive guiding concept have brought me broad development space and opportunities. The probation work is now reported as follows:

First of all, as the general manager, the main contents of my work are:

1, management of company rules and regulations

1) presided over the preparation of the company's personnel and administrative management rules and regulations, and submitted them to the superior leaders for approval;

2) Supervise and inspect the implementation of various systems, and revise and improve various systems in time;

3) Construction and implementation of human resources systems such as employee recruitment, salary survey, establishment and preservation of employee files.

2, administrative office affairs management

1) Manage the daily work of the office and the annual inspection of various badges;

2) Organize staff holiday dinners, sports competitions and other activities beneficial to team building.

3, administrative logistics management

1) is responsible for logistics support to ensure the orderly progress of the company's overall work;

2) Responsible for the management of public order and environmental sanitation within the company's jurisdiction;

3) Procurement and distribution of office supplies and labor insurance supplies.

4. Coordination of internal and external relations

1) is responsible for the comprehensive coordination of all departments of the company;

2) Responsible for contact, communication and cooperation with external units.

Second, the problems found in the work and suggestions

1, corporate vision is not clear enough.

The enterprise's vision should have a specific plan, what kind of height to reach, how many stages there are, what is the goal of each stage, and how long it will take to complete. These are like a person's life goals. Without goals or unclear goals, there is no motivation for development, and it is easy to get lost on the road ahead, and it is also easy for employees to lose confidence in the future of the enterprise.

2, the function is not clear enough

The real role of decision makers lies in decision-making, and the real role of managers lies in implementation. Managers are misplaced and want to make decisions; Decision-makers misplace execution. As a decision maker, you need to make decisions-what kind of results are needed and what kind of goals are achieved. The specific links should be done by managers, and the value of decision makers is reflected in the direction of navigation and the planning of the overall process; As a manager, he is only responsible for acting on behalf of others, and the real value lies in execution.

3, job responsibilities are not clear enough

Job descriptions, like product descriptions, stipulate the scope of work, work authority, job qualifications, what qualities should be possessed, what matters must be completed in this position, and what responsibilities should be undertaken; What work needs to be done with other departments and what obligations need to be fulfilled. This is the main cause of conflict and chaos. We can't stop moving forward for fear of making mistakes. Only by making mistakes can we grow. When leaders delegate power, they pay attention to the process of work and grasp the direction of decision-making, so there will be no policy mistakes.

4. Insufficient follow-up strength of human resources.

In this era of high-speed circulation of talents, how to retain talents and whether there are reserve forces to fill the vacancies of post employees in time. Employees can stay in a space where their personal career can develop, and competitive salary and harmonious team humanistic environment are the necessary conditions for enterprises to retain people.

5. Lack of incentive and performance mechanism.

Motivation is very important for organization and operation. Employees' abilities and talents do not directly determine their value to the organization, but only their abilities and talents can bring benefits to the organization, and their abilities and talents depend largely on their incentive level. Motivation determines the direction of a person's efforts, that is, what kind of behavior he chooses to do. The degree of effort is the degree of effort of the behavior, and the degree of persistence is how much effort he has made to persist in his behavior when encountering obstacles. Endogenous motivation and exogenous motivation complement each other, and both endogenous motivation and exogenous motivation feel inadequate. At present, the employees are in a bad state. To get money in a daze, it seems that the quality of the company has nothing to do with itself, because there is no competition, so there is no pressure. I think everyone should ask themselves, what is the purpose of your work, and have you done better in your work? Did you do your best or did you do your best? What are your goals and requirements for yourself? What kind of height do you hope to reach in terms of personal skills, knowledge reserve and salary that best reflects personal value in the next two years, and what efforts have you made for this?

Everything has to go through a process from scratch and from small to large. In the past three months, we have made progress in system construction, human environment and talent reserve, and the future will be better and better. I believe that we can gradually realize mass production from _ _ _. In _ _ years, we will be an enterprise with 40-50 employees. Pay and return complement each other. Everyone regards himself as a member of the enterprise, and everyone pays for it wholeheartedly. No matter how difficult it is, we can overcome it. With the development of enterprises, the value of individuals will also increase.

Third, personal experience.

We should consult modestly, improve our service consciousness, pay attention to restraining our words and deeds, be modest and prudent, and respect and obey superior leaders; Be strict with colleagues and tolerant of others; Don't care about it, be arrogant, and be supercilious to the outside world. Pay attention to maintain the prestige of the company and leaders at all levels with your words and deeds, and maintain the overall image of the company. In daily work, we should consult colleagues with an open mind, communicate more when things happen, answer their questions enthusiastically and accurately, and do not shirk or delay the tasks assigned by the leaders. Only in this way can we improve our work with both quality and quantity.

Fourth, I also need to constantly improve and improve in my work.

1, interlaced like a mountain. Although I have some experience in administration and personnel work in the past, there are still great differences between different industries.

2. In these three months, although some progress has been made in thinking and work, there are still some areas that need to be improved and perfected, such as impatience and thoughtless details in work, and organizational ability needs to be further improved, especially the ability to control the time and rhythm of meetings and change the short, flat and fast way in the previous meeting mode.

We need to know more about the company's products, performance, scope of application and price. I will study hard in my future work, make continuous progress, further improve myself, and devote myself to my work with a positive working attitude, a down-to-earth working style and a high sense of responsibility to better serve the company and front-line employees.

Hard work is recognized by leaders and colleagues, and improving my knowledge and skills is my happiest and most fulfilling thing. Work is not only a means for me to make a living, but also the best way to repay the trust, understanding and support of leaders and colleagues, and the best choice for a person to realize the value of life. Summing up the work of these three months, I can say with a clear conscience: I tried my best, I worked hard, I sweated, and I spent my mind. In a word, after three months' probation, I think I can finish my work actively, actively and skillfully, find problems in my work in time and make improvements and corrections according to the development requirements of the company, and cooperate and coordinate well with my colleagues. In the future work.

I will always treat others: be kind to others; Work: strive for better. Constantly improve their professional level and comprehensive quality, contribute to the development of the company, and achieve a win-win situation for enterprises and individuals!

Summary of department manager's job confirmation

Over the past year, with the support of superior leaders and the help of colleagues, I have earnestly performed my duties, focused on construction production management, focused on improving the quality of the team, improved project management by strengthening management, supported party organizations to do ideological and political work and party building work, and strengthened their own moral quality, so that the ideological and political quality of employees in my project department has been continuously improved, the management work has been continuously improved, and the construction production tasks at all stages have been successfully completed.

First, overcome many difficulties and meet the challenges of construction.

1, overcome many difficulties.

2. Money is tight

3. Bad weather

Two, take active measures, careful organization and careful management.

1, further improve the safety and quality rules and regulations, and improve the management system.

Through the construction and production practice in the past two years, the safety and quality management system has been further improved, and the monthly, ten-day and daily safety and quality inspection system and rectification system have been established. In addition to setting up full-time security officers, the project department also sets up 24 full-time security officers in each work area. Safety work has been raised to an unprecedented height. Never relax in quality, strengthen the control of construction process, adhere to the construction quality inspection system, and strictly implement the three inspection systems of "self-inspection, mutual inspection and handover inspection" to effectively control quality problems in each process.

2, improve the incentive mechanism, arouse the enthusiasm of employees.

By improving the internal contracting mechanism, formulating circular incentive measures and monthly target and task assessment awards, the enthusiasm of employees has been greatly improved, and the negative impact caused by the shortage of funds has been partially alleviated.

3. Improve production efficiency and reduce production costs.

Through continuous improvement of construction technology, reasonable arrangement of personnel, careful organization and careful construction, with the efforts of all employees, the construction output and efficiency have been continuously improved.

4. Strengthen cost control and data management to ensure data authenticity.

The project department will hold regular cost analysis meetings on the 8th of each month, carefully analyze the problems existing in last month, find out the deficiencies, implement them layer by layer, and improve them next month. It is required that all comparisons should be digitized and the data must be true and reliable. Every link in the construction site is checked at every level, and every working procedure is well documented. In order to ensure the accuracy of the data, the quality inspection engineer and foreman of each class will check and sign each other on the spot to ensure the authenticity of the data.

5, civilized construction site construction

Continue to increase on-site civilized construction management, and set up the first civilized construction class and the second civilized construction class according to the actual situation, with a total number of 32 people. Specializing in the construction of civilized construction sites, keep the site clean and tidy, the roads are clean and smooth, and the roads in the caves are clean and tidy. In the case of large seepage and trackless transportation, you can wear leather shoes into the hole at any time. All kinds of equipment and materials are marked and stacked in an orderly manner.

6. Seriously engage in environmental soil and water conservation.

Actively contact the general manager and local environmental protection and water conservation authorities, invite them to the site for inspection, solicit opinions, and gradually improve the environmental protection and water conservation programs and measures.

7. Care about employees' lives and think of employees everywhere.

It's cold in winter, so do everything possible to raise funds and pay wages and bonuses as soon as possible.

Third, timely summary and timely adjustment.

The project department regularly organizes inspections and summaries on safety, quality, environmental protection and other related aspects, summarizes successful experiences and shortcomings, successfully promotes them, and takes measures to prevent the shortcomings from happening again, so that the work can move forward in a good cycle.

Safety depends on quality assurance, progress depends on safety assurance, comprehensive and meticulous management is humanized, people-oriented, there is a system and implementation, everyone attaches importance to safety and quality, and everyone implements safety and quality.

Fourth, pay attention to self-cultivation and try to set an example.

The leader's action is a silent command. "He is upright and does it without orders." Therefore, I regard strengthening my self-cultivation and setting an example as an important way to achieve leadership.

First, constantly enrich knowledge and improve work ability.

The second is to conscientiously perform their duties and do their jobs well.

The third is to strictly restrain ourselves and strive for fairness and justice.

Consciously abide by various rules and regulations, do not engage in specialization, pay attention to thrift, and do not engage in high-consumption entertainment activities. Office conditions are simple, and extravagance and waste are controlled. Implement the principles of "material-oriented, not people-oriented" and "physical workload assessment" in the work.

Problems with verbs (abbreviation of verb)

Although some work has been done, there is still a big gap compared with the requirements and post responsibilities of superior leaders. The main aspect is that the production cost is not well controlled and remains high. The reason (1) is that the schedule pressure is high, resulting in too much investment in labor, materials and mechanical equipment.

(2) The owner implements dynamic design management, and the internal contracting mechanism of the project needs to be continuously improved.

(3) Lack of funds, harsh environment and inconvenient transportation increase the cost of materials.