Urgent! Summer social practice report!

1 Be good at communicating with people in society.

Have confidence in society.

We should overcome our timidity in society.

4. Constantly enrich knowledge at work.

Based on my overall plan, I decided to choose a hotel as my internship. I decided to go to Chuanhui Hotel, which is a four-star hotel in Panzhihua.

The catering department of Chuanhui is roughly divided into the following departments: Chinese food department (including Yue Xuan, multi-function hall and box), western food department (including garden restaurant and cafeteria) and wine department (including lobby bar, bar, Chinese food bar, western food bar and cafeteria). We 10 people are divided into three groups, which are in different departments and change departments every 20 days, so that we can have a more comprehensive understanding of the service, sales and management of the whole catering industry. I'm quite satisfied with this practice of the hotel. The four of us were first assigned to the Chinese restaurant-"this is the hardest department in the hotel catering department!" " "Before I started working, I heard someone tell me about it in private. It seems that I really need to be prepared!

The work of the Chinese restaurant is really like what the predecessors said, "hard work! The hotel did not give the waiters their own job responsibilities and job descriptions, although this is the most critical part of human resource management in modern enterprises. In the impression of employees, their job is to listen to the tasks assigned by the foreman every day and be ready to listen to the foreman's command at any time. There is no fixed job, or the waiter can do whatever he needs! In addition to the so-called necessary work, you need to do odd jobs part-time, such as setting the table, folding cloth and passing vegetables. What is even more incomprehensible is that the working hours of the hotel are nine hours, and there are about 1 hour overtime (no overtime pay) every day. The first three days at work were really painful. Besides working every day, my feet are the most wronged. Standing for nine hours every day caused a serious protest on my feet. The first thing I do after work is to find a place to sit down and rest. The gap between desirable humanized management and cruel reality can be seen from this.

Employees represent the image of the whole hotel, which is a very important aspect of hotel VI design. A good employee uniform can not only make employees more energetic and improve work efficiency, but also reflect the internal culture of an enterprise. An uneducated enterprise knows that the same person has no soul, but is just a walking corpse. How can enterprises without morale benefit?

However, what makes me happy is that most hotel employees are very warm and friendly. They are not cold and blunt to us because I am an intern. When I am tired, a sweet smile from my colleagues and a common "hard work" will move people. It seems that employees still look at the problem from their own point of view, because they are talking about "the thoughts of ordinary people". This is also one of the qualities that hotel senior leaders lack!

This half-month internship can roughly sum up the following shortcomings:

1 The traditional attitude towards employees should be changed. People are the main body in management, which all managers should grasp. The relationship between superiors and subordinates in management is only a division of labor, not a relationship between ruling and being ruled; On the contrary, modern management philosophy tells us that management is a special service, and managers can only serve their subordinates well and help them achieve excellent results in their work. The management of modern enterprises must adhere to the "three gods", namely: market, customers and employees! An old employee said to the leader in the hotel BBS: "Be kind to employees and be a good leader. Remember, you can't manage all machines. " I think this may be what every employee wants to say to the leader.

2 enterprises lack a spiritual corporate culture that can unite people's hearts. A nation has its own national culture, and an enterprise also needs its own corporate culture. Corporate culture construction is not dispensable, but necessary for the survival and development of enterprises. When the enterprise is facing various challenges, it needs Qi Xin, the owner of the enterprise, to work together and unite to overcome the difficulties. For enterprises that don't have a good corporate culture, they are usually fragmented. When something happens, they will think about their worries, but no one really thinks about the development of the enterprise. In other words, they just don't integrate themselves into the enterprise. It can be seen that the construction of corporate culture is a necessary guarantee for the survival and development of enterprises.

In the future, I will take part in more social practice, hone myself, let myself know more, let myself experience more aspects of society before entering the society, and don't use simple ideas to understand and know the society. Instead, we should explore deeply, lay a good foundation for our future, learn more written professional knowledge in school, and use it well in practice.

Finally, I would like to thank the hotel for providing such an opportunity and the teachers for their teaching. I wish the hotel better and better.

As for the format, it should be ordinary A4 paper, Song typeface, smaller than size 4, which is fine. I have to make an actual report, and I didn't go to the internship or find a job. It's really troublesome.

If you can add++yourself.