Traditional Culture Encyclopedia - Hotel accommodation - Summary of application work

Summary of application work

Summary of application work

It is a written material that reviews, analyzes and objectively evaluates the work, research or thoughts of a certain period in the past. It is a good way to increase your talents. Write a summary. Do you want to know how to write a summary? The following is a summary of my job application, which I collected and arranged. Welcome everyone to refer to it, I hope I can help you.

Dear leaders and colleagues,

Hello everyone!

My name is xx, and the competitive position is the position of catering supervisor in Nanshan International Conference Center. First of all, I would like to thank the Chairman and the leaders for giving me this opportunity to compete fairly and show myself. Competition for posts is a new measure for the reform of the company's employment mechanism, which meets the needs of enterprise development. The development of enterprises needs talents. In order to enable enterprises to be invincible in the increasingly fierce market environment, we need not only employees with excellent service skills, but also managers who understand business and are good at management. Only by strictly demanding ourselves and constantly improving our professional quality can we seize every opportunity to show our talents and realize our self-worth.

I have been engaged in catering since 20xx. During my tenure as supervisor, I have made due contributions to the development of the hotel wholeheartedly. As we all know, many changes have taken place in the hotel, but I always respect and support the work of the leaders, safeguard their prestige, and be willing to be a supporting role and a green leaf. Treat your strengths and weaknesses dialectically, foster strengths and avoid weaknesses, unite and cooperate, and do it: stay in place and not be offside, and make up for it. In addition to ensuring that the work under their jurisdiction meets the requirements, they also constantly improve themselves, correct their work attitude, be enthusiastic, take the initiative and smile at any time. After competing for the position of restaurant supervisor, I worked harder, constantly training employees at ordinary times, communicating with employees more, conducting education anytime and anywhere, selecting advanced departments, learning advanced, advocating mutual help, improving team consciousness, and making the employees of the catering department better serve customers. Because I am loyal to the enterprise, I do things in a down-to-earth manner, and dare to think and do things with the mentality of not being happy with things and not being sad for myself. So I was lucky enough to be recognized and praised by the leaders and promoted to the post of deputy general manager of the hotel.

The deputy general manager mainly assists the general manager to establish the overall business objectives and development direction of the hotel, formulate the price policy, put forward the phased work priorities and direct the implementation; Organize the formulation and improvement of various rules and regulations of the center, coordinate the relationship between departments, establish and improve the internal organizational system and reasonable and effective operation mechanism; Establish, maintain and develop extensive contacts with all walks of life, be responsible for receiving important guests and shaping a good corporate image; Responsible for the selection, training, use and assessment of middle-level and above managers; Care about the life of employees, constantly improve their working conditions and welfare benefits, and give full play to their enthusiasm.

I don't have a glorious past, I just want to grasp the present and the future. Since I took office as deputy general manager for three months, I have found that I have many advantages suitable for this position, mainly based on the following considerations:

First, I have a hard-working and obscure professionalism. In every post in the hotel, I am down-to-earth, conscientious and meticulous, which fully embodies the good quality of "being especially hard-working, especially patient, especially fighting and especially dedicated".

Second, I have an innovative consciousness of being open-minded and eager to learn. In 2009, I participated in the self-taught examination of tourism management in Nanshan College, which was needed for hotel development; When I became the deputy general manager, I taught myself management, learned how to mobilize the enthusiasm of employees, how to save the cost of hotels and so on.

The third is the pragmatic spirit of applying what you have learned and coming from practice. I have never been just a book, only useful, not empty, only real. I basically achieved the integration of arts and sciences. I can apply my professional knowledge and management knowledge in place and contribute my strength to the hotel. Fourth, I have the spirit of seeking truth from facts that dares to practice and challenge. After practicing in the restaurant, I have cultivated my ability to speak, do things and do things in many aspects. The three-month post of vice president also made me active in thinking and brave in practice; At the same time, I am energetic, energetic and enthusiastic, and I have also been well received by hotel leaders. Fifth, I have the excellent qualities of being strict with myself, being honest and clean. I believe in being honest with others and being strict with myself. During my tenure as vice president, I not only maintained the authority of the leaders, but also mingled with the waiters. It is precisely because of my good personality charm and the purpose of being a man that my colleagues and I have established a deep feeling of being sisters. In my daily life and work, I constantly strengthen my personal cultivation, take "integrity, diligence and dedication" as my creed, strictly demand myself, respect leaders and unite with comrades, which has been recognized by leaders and colleagues.

I am very confident that I can do this position well. During my three-month tenure and beyond, I will make the following efforts:

First, strengthen the sense of innovation and truly implement innovation.

The most taboo in my life is prevarication and procrastination. The overall operation of the hotel depends on organization, coordination and efficiency, and efficiency is beneficial. Combining with the actual situation of the hotel, combining with the original post responsibilities, innovative service and innovative management. In terms of innovative management, we should actively organize subordinate employees to be familiar with skill services, flexibly use theoretical knowledge in customer service, be good at accepting themselves in customer service, understand customers' mentality and consumption needs, closely cooperate with managers of various departments, fully grasp hotel management, innovate personal management methods, seek benefits from management, and make contributions to corporate image upgrading.

Second, from the cost control.

It is very important to keep the business running normally with the lowest amount of funds, and it is very important to save. Hotels should tap the potential and save money, such as saving water, electricity and energy. Improve the regular inventory system, clearly control those varieties through inventory, reduce the occupation of inventory funds, speed up capital turnover and save costs. Examiners should adopt a strict examination system, implement the last elimination system, assess the business and quality of employees and chefs every month, and eliminate those with the lowest scores. This is to maintain enterprise activities and improve the competitive environment. Often bring forth the old and bring forth the new, chefs organize the backbone, regularly develop and introduce new dishes, and enrich their own varieties.

Third, pay attention to training and do a good job in selecting, educating, employing and retaining people.

The tangible and intangible services provided by employees are the window of the hotel's external publicity. We must make great efforts to do a good job in the training of employees, starting with etiquette, courtesy and service skills, so as to achieve a strong quality inside and a good image outside. Following the implementation of the activity of "Spreading Smile Service to Hotels", we will evaluate and reward the star waiters every month, set an example, and start with the service concept and service mode, especially in the front desk, guest rooms and restaurant waiters, so as to truly achieve the best smile service through the activity. The strong mobility of hotel employees also brings many disadvantages to the development of enterprises. Therefore, we should work hard to educate and retain people, think from the perspective of employees, mobilize the enthusiasm of employees, create an attractive corporate culture, reduce the cost of secondary training brought about by the flow of personnel, stabilize the grassroots and steadily improve the economic benefits of the hotel.

Looking back, our achievements are encouraging. Looking forward, our work opportunities and challenges coexist. The main problems to be solved in this year's work and the direction of efforts are: doing a good job in courtesy service, perfecting ward round procedures, standardizing cashier management, strengthening project assessment, serious staff discipline, perfecting reward and punishment system, and increasing marketing efforts, so as to make a new breakthrough in hotel economic benefits. I know there are still many shortcomings in my work. I need the help of leaders and employees. Please support me and encourage me, so that each of us can participate in every decision of the hotel as a master, join in the construction of our group company, offer suggestions and make great progress. We have the determination and ability to expand the scale and strength of the enterprise and realize the grand goal of its great development.

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