At which management level is the decision-making power to report the loss and scrap of linen?

Hotel general manager. The hotel will make detailed records and statistics on the reported loss of linen, and hand it over to the general manager of the hotel at the end of each month for subsequent information inquiry. Linen is a hotel technical term, which refers to everything related to "cloth" in modern hotels, including decorative fabrics such as sheets, quilt covers and pillowcases used in hotel rooms.