What are the hotel jobs?

Front desk reception post, the main work on weekdays is guest reception, cashier, check-in, check-out and daily maintenance of the work area. These all belong to the daily affairs in hotel operation. Although there is no technical difficulty, I have to do it. Because these things often happen, it takes time to support them.

2, room cleaning staff

Room cleaning staff, usually the main work content is room interior hygiene and cleaning, inspection and maintenance of facilities and equipment. These also belong to the daily affairs of hotel operation. Technically, it's not too difficult, but physically, it's quite demanding and something that has to be done. These things, too, often happen and take time to support.

3. Restaurant staff

The main work of the restaurant staff is the preparation of meals and the daily maintenance of the food preparation area. These things also belong to the daily affairs of hotel operation, which are labor-intensive affairs. These things, also known as J, happen frequently and need time to support.

4. Public security personnel

Hotel security personnel are mainly responsible for fire prevention, theft prevention and personal safety in the responsible area. Through the implementation of security personnel's work, ensure the safety, normal working order and public order in the fixed area, and prevent problems before they happen. These things belong to the nature of logistics maintenance. Security personnel are required to patrol and inspect the work area at all times to prevent accidents and negligence.

5, engineering personnel

Hotel engineer, whose main job is to repair and maintain all the hardware facilities and equipment of the hotel to ensure the normal operation of the hotel.

Traditionally, hotel engineers are essential. However, with the development of the times, the overall quality of hotel hardware facilities and equipment has been greatly improved, and the after-sales service of products has become more and more perfect. As a result, the full-time engineering staff of the hotel gradually moved towards the marginalized situation.

6, management personnel

For most hotels, a certain number of managers are needed. And the configuration of management personnel is also very necessary. The manager's main job is to coordinate the work of other hotel employees, who are responsible for arranging, supervising or training employees in other positions.

6, other post personnel

Other positions, including finance, accounting, purchasing, customer service and other positions. However, with the development of science and technology and the popularity of e-office software, the work content of these positions has been integrated into the software, and the hotel does not need to deploy special personnel to deal with it. Therefore, hotels can choose to save and streamline the staff in these positions according to their own scale.

Extended data:

Matters needing attention in hotel operation

1, booking

In particular, hotels in tourist cities are prone to problems in booking this link. If the agreement customer wants to make a reservation and the hotel's own members want to make a reservation, the hotel needs to consider keeping the room. Therefore, it is necessary to plan the inventory. Otherwise, the occupancy rate will be affected after the small holiday.

2. Breakfast

For breakfast, one aspect involves quantity. Because there are many people, the demand for breakfast needs to be timely, and then the quality should be guaranteed. If there are not enough seats in the restaurant, the best suggestion is that the hotel reminds guests when there are many people and few people, which can relatively alleviate the shortage of seats.

Step 3 clean

If the occupancy rate is high, the cleaning pressure of the room will be greater. Therefore, conditional supplementary manpower is required. At the same time, second-line employees and management cadres can make rational use of resources. There is also the quality of the house and the timely replenishment of guest supplies can not be ignored.

4. Expectation

This is easily overlooked by hotels. For example, when the guest checks in, tell him that there are more guests staying today, and your room is located inside, please forgive me; There are many guests today, so breakfast may be a little crowded. It is suggested that there will be fewer people going to eat after 8: 30, and similar words are still necessary.