Traditional Culture Encyclopedia - Hotel accommodation - Are the hygiene inspection standards of star-rated hotels consistent?

Are the hygiene inspection standards of star-rated hotels consistent?

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Hygiene is an indispensable part of the hotel's daily operation, and ensuring room hygiene is the top priority of the hotel's daily work.

1. Knock on the door, introduce yourself and enter the room.

2. Turn on the lights in all guest rooms and make sure they are in working condition. Check the door from the outside to the inside for scratches, fingerprints, paint, etc. There is no noise when opening and closing the door, the door lock and safety chain are intact, the door mirror and fire diagram are clean and free of stains, and the door handle is neatly hung with "Please clean immediately" and "Do not disturb" signs.

3. Check the mirror, photo frame and luggage rack to make sure they are clean and in good condition.

4. Check items such as coffee and tea, two teacups, saucers and spoons, and must be equipped with wine list and bottle opener.

5. Check the quantity and cleanliness of cups, two classical cups, two goblets and two red wine glasses.

6. Check whether there are fingerprints inside and outside the refrigerator to ensure that the beverage is intact.

7. Make sure the top of the refrigerator and the mirror are clean, and check the lighting to ensure that they are clean and intact when used. Check for debris and stains and report equipment problems.

8. Check whether the TV cabinet and the top are clean and whether the cupboard door can be opened and closed freely. There should be no debris and stains in the corner, and the TV turntable can rotate freely. Check whether the TV channel is in the specified working state and whether the volume is moderate. Check other channels to make sure the program guide is clean.

9. Check the cleanliness of the desk and pay attention to whether there are stains on the tables and chairs.

10. Make sure that the phone is clean and in normal use, free from stains and scratches.

1 1. Check the working state of the desk lamp and whether the lampshade is clean. Turn the lampshade seam to the position opposite to the wall.

12. Make sure that the trash can is clean and has a paper pad with the store logo printed on it.

13. Make sure that the armchair is clean and free from damage and stains. There are ashtrays and matches on the coffee table.

14. Check that the floor lamp is clean and dust-free, with a fixed position and no shaking.

15. Check whether there is dust on the bed and window frame, open the curtains, check the damage of the slide rail, track and butterfly buckle and report to the housekeeping department in time.

16. Curtains should be kept open and hung neatly.

17. The bedside table should be kept clean and free of stains, and the combination folder of telephone, post-it notes and remote controller should be placed neatly.

18. Keep the shelves clean and put the phone book and brochures in order.

19. Make sure that the bedside lamp is in good condition and the seams of the lampshade are turned back.

20. Check the alarm clock to make sure the time is accurate and turn off the wake-up call.

2 1. The duvet is smooth and free of stains, and the pillows are full and tidy.

22. Check whether there is garbage and dust under the bed.

23. Check the headboard for dust.

24. Check the wardrobe and its contents.

25. Check murals and picture frames. Check the safe and keep the door open. There is nothing in it (if the door is locked, contact GSM).

26. Check the ceiling and air outlet for dust, stains and paint falling off.

27. Keep the air conditioner at low speed, 22℃.

28. Check the carpet, remove stains in time or report to the housekeeping department.

29. Enter the bathroom.

30. Check whether the towel rack is firm and clean.

3 1. Check whether the towels are neatly arranged and hung on the towel rack according to the standard.

32. Check whether the bathtub and surrounding walls are clean, and whether all electroplating products and bathroom switches are clean, polished and kept bright.

33. The nozzle should be kept in good working condition, and the shower curtain and towel should be clean and free from stains.

34. The two mouthwash cups are neatly upside down.

35. All the guest's articles are neatly placed in the tray.

36. The mirror must be clean, and there can be no overflow watermark.

37. Please rinse and dry the trash can before placing it.

38. Check the counter and the ground.

39. Check the flushing system of Gongtong to see if it can stop after flushing. If there is running water, report it to the housekeeping department in time.

40. Check the drum-drum pad, drum cover, drum body, drum bottom, back and water tank. Make sure there are no stains.

4 1. Check the telephone in the bathroom to make sure it is clean and in good use.

42. Check whether the ceiling, walls and floors are clean and free of stains.

43. The bathroom door should be kept clean without fingerprints and the door left unlocked.

44. Turn off the lights.

45. Leave the room and make sure the door is locked.