Tour guide's working experience: 5 essays on model essay.

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Working experience of tour guides 1

? Through the study of the basic knowledge of tour guides, although we can't say that

Tour guide's working experience: 5 essays on model essay.

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Working experience of tour guides 1

? Through the study of the basic knowledge of tour guides, although we can't say that we have learned a lot of knowledge, we have indeed learned something. Through this course, I have a profound knowledge and understanding of tour guide work, which has a great influence on my outlook on life and values. Here, I want to talk about some of my thoughts and experiences.

? I was deeply impressed by the study of the basic knowledge of tour guides. I have an inexplicable impulse, and suddenly I feel that this course has a great relationship with my major, and I find it very interesting. On the other hand, through these studies, I also let myself understand some truth. If you want to do one thing, there is a way; If you don't want to do something, you will find an excuse. Indeed, many times, I also find excuses for my laziness and negative thoughts to comfort myself. The result is that the lazier you are, the more excuses you make, the more passive you are, and the idea of muddling along and doing nothing all day. You can't have a taste of failure by escaping and being bound by your own excuses, let alone a successful experience. Although the basic course of tour guide is not very long, it has changed my learning attitude to some extent. My enthusiasm is higher than before, and I am optimistic about the future! I found myself enjoying this challenging and interesting course.

? Teacher Lin has created an atmosphere of practical learning resources for us. Some resources are not available in textbooks. The resources provided by Mr. Lin will help us accumulate knowledge and improve our interest. On the one hand, in class, some students came on stage to show the elegance of their hometown, showing the other side that has never been shown before. With the help of teacher Lin, I obviously feel that I am constantly increasing my knowledge, broadening my horizons and improving my interest. It also gives us a deeper understanding of the knowledge of this course, improves our self-confidence, and is of great help for us to get out of campus in the future.

? On the other hand, Mr. Lin asked us to learn to communicate with others and exchange experiences and opinions, so as to learn more knowledge, keep learning, keep improving and making progress, and lay a more solid professional foundation for future work. Learn the advantages of others and correct your own shortcomings. As the saying goes, "learning the sea is endless", I don't agree with this statement in the process of learning. I think learning should be a happy process. Learning in happiness and getting happiness in learning is an active and efficient learning method. If we learn to share our knowledge and happiness with others and learn methods, we will know that learning brings us not only knowledge, but also happiness. Teacher Lin asked each of us to be fully prepared and go on stage to show the elegance of our hometown to our classmates so that more people can understand the characteristics of different cities.

? Through the study of this course, I think we not only learned more knowledge, but also learned how to communicate with others. I think teachers should practice more and train our professional skills when arranging classes, which is more conducive to cultivating our understanding of the future tour guide work and my future development. On the other hand, it can widely satisfy our interests and enthusiasm. Not only that, it also allows us to express our ideas. I clearly realize that we should not only learn professional knowledge well, but also hope to combine practice with theory. I hope the teacher can give us more opportunities to practice, and don't spend too much time on some activities, because what we finally got or gained didn't actually achieve the expected results. If you practice more, I believe more students will really improve their self-confidence and open their hearts to communicate with more students. More students will report that they actually spent too much time preparing materials, but failed to achieve the expected results, which undermined their self-confidence, so more practice time is more conducive to the development of our students. I know this is a process. Only by taking the first step can we have a chance to go on.

? In a word, the course "Tour Guide Fundamentals" has made me deeply realize that if I want to be a qualified tour guide, I should have the following abilities.

? 1. A qualified tour guide should have a strong sense of responsibility and enthusiasm for service. Tour guide work is a comprehensive service work. Attitude determines action. Only with a strong sense of responsibility can we put ourselves into practical work and provide quality services for our guests.

? 2. Have extensive cultural knowledge. The social background and cultural level of tourists contacted by tour guides are different, so the tour guide should be a saint, knowing astronomy above and geography below, so as to use his knowledge and wisdom to deal with it in the process of explanation.

? 3. Have the ability of organization and coordination. The service objects of tour guides are ever-changing and complex groups, and the work of tour guides can not be separated from the cooperation and support of gas-related departments in tourist reception services. Deviation in any link will cast a shadow on the tour guide service, so we should have a clear head and the ability of friendship, organization and coordination to ensure the smooth progress of tourists' tourism activities.

? 4. Be confident. Facing the newly arrived tourists, the tour guides' confidence that they are qualified for this tour will be an important source of their psychological security.

? 5. The big language is clear and accurate, and the explanation is lively. Explaining to tourists is like chatting with friends. You treat tourists as friends and tell them things they don't know, so as to get their attention.

? Universities are sacred halls full of dreams and hopes, and college students have ideals and ambitions. In this colorful society, who doesn't want to fly high? Who doesn't want to learn more knowledge and make a big career after graduation in the future?

? In this big family of talented people, tourism management class, I must seriously learn from outstanding students, get better grades in my study, give full play to my potential, exercise myself, develop myself, improve myself, show myself, improve myself, make my college trip more perfect and make my college life more colorful.

? Finally, I sincerely thank Mr. Lin for his help. I believe that under the guidance and communication of teacher Lin, we will be better! Thank you, Miss Lin!

Tour guide experience II

? A tour guide is a profession. Travel agency is a pillar of tourism, and tour guide is the facade and banner of travel agency. A good travel agency must have a good tour guide, who is the pillar of the travel agency. There are professional and amateur tour guides. As the saying goes, "360 lines, each line is the best", but now it seems far more than that. "Top scholars" refer to outstanding people in a certain professional field. What is a leader? Is a leader in all aspects of tour guide work. Being a tour guide is mainly manifested in the way of thinking, expressive ability, efficiency and adaptability. At the same time, we should have professional quality and professional ethics.

? Tour guide is a skill. Any job has its own expertise, and tour guide work is no exception. First of all, we must be serious and responsible. The fear in the world is the word "serious". No matter what happens, no matter big or small, only by being "serious" can we dare to be "responsible". In addition to being "serious", we must also be "skilled". There is only one familiar way, and that is to practice more! Knowledge is something I deeply realized in practice. Usually, if "the fist never leaves the hand, the song never leaves the mouth", you can take your time when using it, like a few treasures. Only when you are "cooked" can you "practice makes perfect". I know there is still a long way to go before what you call a good tour guide and an excellent tour guide.

? Tour guide is also an art, you have to take the faucet, and I am the boss as soon as I get on the bus. We know that there can only be one boss on a boat. If there are too many bosses, the boat will turn over. In general, the first thing is to take care of the interests of most people and not delay everyone's visit. Grasp the rhythm: fast is fast, slow is slow, and the combination of fast and slow. Follow the trend: look at the general trend, guide according to the situation, guide in time, and don't twist. Follow your feelings: when you feel good, make full use of it; Adjust in time when you are in a bad mood. To control your emotions, you must master the sense of proportion, and you must not lose your mind. Versatile: versatile, can talk, sing, dance and drink. It is best to know some photography, video recording, calligraphy and painting, which will be of great help to tour guides. We should foster strengths and avoid weaknesses; If you want to improvise and play to your strengths, you can often play beyond the limit.

? Tour guide is a science. Just because tour guide is a profession, a technology and an art, it is also a knowledge and a subject. As a discipline, we should treat it with a scientific attitude and study it. At present, our university basically has a tour guide major, and the National Tourism Administration has a tour guide qualification and tour guide grade examination every year. Being a tour guide has a lot of knowledge, which can't be learned casually, such as how to arrange routes, stay, deal with emergencies, how to communicate with tourists and so on. These aspects should be an encyclopedia for tourists.

? First of all, you have to know what the tourists want to hear and what kind of explanation they want to hear. As soon as a new tour guide like us takes up his post, he always feels that the most important thing is to memorize the scenic spot information well so as not to stop as soon as he opens his mouth. This means that he has become a qualified tour guide, but after several trips, I found that this is not the case at all! A professional tour guide is not only a "saint", but also an expert in a certain field or aspect. If a worker wants to do a good job, he must sharpen his tools first. If you want to be a professional tour guide, you must also master the basic skills of tour guide language. Because it is a powerful tool for us to spread knowledge, exchange ideas and communicate feelings. The most important oral language expression is the most common and commonly used language expression in our work.

? It is often said that it is better to see the scenery than to listen to it. Explaining to tourists is like chatting with friends. You treat tourists as friends.

? Tell tourists what they don't know to get their attention. The other half is to explain skills, which is a very profound and complicated thing. In fact, several laws are quite simple and easy to operate. First of all, everything you say should be compared with the guest's hometown or something he is familiar with. If you tell a person a lot of unfamiliar things, he will get more and more tired, but if you mention things in his hometown and things he is familiar with, he will remember them. In addition, the tour guide had better remember more jokes in all aspects, and insert a related joke in the process of explanation anytime and anywhere, which will make the explanation more lively and interesting.

? In the end, I mastered everything, but I haven't mastered the physical condition of the guests, and the explanation may still be a fiasco. For example, guests come by long-distance train and can't sleep well at night, but you are there to give them lectures with great interest. Even if you speak well, their physical drowsiness may still outweigh all the wonderful explanations, and their snoring will hurt your confidence so much. At this time, you should know that what you failed was not explanation, but caring for people.

? In addition, with the accumulation of a lot of experience, I found that to be a good tour guide, we should not only have enthusiasm for scenic spots, but also have enthusiasm for tourists.

? This enthusiasm not only refers to your enthusiasm for explaining to them, but also includes all your concern for them as a person. Some tour guides think that I have finished the task by saying everything I want to say, but this view is unacceptable. You said it, but the guests didn't listen. Just as you didn't say it, your task was actually not completed. To be a good tour guide, you must have the spirit of loving the people. What you're trying to think about is how to make their trip to glad you came. It is important to observe words and deeds. Always pay attention to the guest's movements and expressions, and often chat with the guests. It's the guests who trust you. Explain clearly and naturally, and don't be afraid of long-winded troubles. Say it several times, so that tourists can understand it, and they can also catch the attention of the guests and interest them. It is good for the whole team to communicate with the leaders of the team or those who need to be taken care of and care more.

? During my internship, I also found some problems. For example, in the price competition between travel agencies, the cost is reduced by increasing shopping spots, shortening the tour time and lowering the standard of accommodation, which directly leads to the decline of tourist quality. There are still many tour buses that don't know the route to go, which causes distrust to travelers. This situation also appears on tour guides. So I think the tourism industry needs a lot of laws and regulations to regulate it. On may 1 this year, the state promulgated new regulations for travel agencies and began to implement them.

? During the trip, I was disappointed, hesitated, and received some aggrieved complaints, unfair accusations and unreasonable criticisms, but I learned more about the beauty and joy, gained more lessons and enlightenment from it, sublimated my ideological realm and understood the true meaning of being a man, which books can't learn. This internship experience has a great influence on my future life and study. Those ups and downs have honed me. I believe that through my unremitting efforts, I will definitely become a qualified tour guide.

? Working experience of tour guides III

? During my internship, I took advantage of this rare opportunity to deepen my understanding of the industry and enterprises and fully apply what I have learned to my work. When I was studying professionally, I knew that a prominent feature of tourism is that there is a clear off-season. Because Hushajing District where I am located is a national 5A-level tourist attraction, which has a high reputation in the industry, I am very busy at work every day during the summer vacation season. After entering the first month of school, the workload has obviously dropped a lot, and I also make full use of my spare time to seriously think about the problems in my work, so as to find the answers and sort them out.

? As a motorboat foreman, my focus is to be familiar with the project operation and understand the motorboat routes and the prices of each route. Grasp the psychology of tourists, give them what they need, and let them accept our service and be satisfied. Let tourists swim and play happily in the scenic spot. Eating ................................................................................................................................................................. "to provide quality service for tourists and improve their satisfaction with us" is the service commitment that enterprises have always wanted to achieve.

? During my reception, a group of young tourists from Inner Mongolia left a deep impression on me. There were only four of them playing. Finally, after my patient explanation, other guests also played, and some even played some projects twice. Before leaving, the guest said to us, "Have fun and bring friends next time."

? We are all very happy to hear the news. Through this reception of tourists, I know the importance of speaking tone, communication and skills in tourism reception, and I also realize my own shortcomings. At the same time, it also let me know how important the preferential policies of the project are in attracting tourists. The guests who didn't play at first all played at last, which explained many noteworthy problems.

? There are also many problems in the reception, which is also a process of constantly discovering and solving problems. At first, I thought that if I managed the team well and mastered some skills to avoid trouble, I could do the work well. But every time I receive different tourists, I will face different problems. If I still strictly follow the routine, I will often fail to achieve good results. So I still have a lot to learn. Therefore, after each reception, I will sum up the problems I have encountered, and then seek solutions in various ways, such as reading books, going to travel forums or consulting experienced tourism workers. Although the work is very tiring and the problems encountered are very troublesome, continuous learning and problem solving will also bring great gains and fun.

? In the half-year internship, I have a certain understanding of the operation mode and daily operation of the whole scenic spot tourism work. In this process, I not only made new breakthroughs and progress in my professional knowledge, but also added a very important section to my life experience, which will be a valuable asset in my life.

? Graduation practice is a transitional stage for students to go from school to society, and it is a stage for students to adapt to society in advance before they really go to society. Although four years of college life can't be said to be completely divorced from society, it is still far from reality. Through graduation practice, I really realized the difficulty and difficulty of my work. It taught me how to use what I have learned to solve practical problems, and also taught me how to communicate with others and how to become a qualified tourism professional. This internship not only made me understand the tourism industry, but also the knowledge I learned from it will make me very useful in other industries.

? Through this internship, I deeply understand that independence and seriousness are the first things an intern should have. Only by cultivating their independent ability, not relying too much, and taking the initiative to find and solve problems, can they really improve their ability to deal with problems and make progress in their work. In addition, at work, if you have questions or don't understand, you should ask boldly, instead of pretending not to understand. There must be a teacher in a threesome. What we have to learn and ask is not limited to our contemporaries, predecessors and all kinds of people. Every field has something we should learn and understand. Through study, you can work independently, accumulate experience and finally get the one that suits you best.

? The work of tourist attractions is repetitive and constantly changing, and it always challenges my patience and endurance. Sometimes, what makes people bored is not the external environment, but their own mentality. Often at the beginning, we are full of passion, but slowly, this enthusiasm cools down. In fact, the environment remains the same, and what changes is only our mentality.

? Every day we can choose a good mood and a good attitude, or we can choose a bad mood and a good attitude, so we can choose a good mood and a good attitude!

? During the internship, it is common to encounter cold setbacks. If you go to work with your grievances and bad mood and your passion, it will often make things worse. In the face of difficulties and setbacks, I didn't flinch, but faced them bravely. I have been treating guests with a positive and inclusive attitude, trying to decompress myself and create a good and harmonious working atmosphere.

? How to get along well with others and communicate well is what an intern must learn. In getting along with others, I always believe that honesty plus sincerity, self-esteem and respect for others will never be left behind. First, get along with colleagues. I'm just an intern. I want to see and learn a lot of things. All my colleagues are my teachers and predecessors. In the process of work, I learned respect and courtesy on how to play the role of a team and coordinate internal relations. As a tourist, you face the customers directly. Your words can affect the overall impression of the guests on the travel agency and even the whole tour, and even affect the mood of the guests all day. As an intern, you should learn how to make the language you speak make the guests feel comfortable and happy, and then choose to cooperate with you. People will inevitably have mood swings, but such mood swings will often affect others' mood. How to adjust my mentality, face guests with the best mentality, face colleagues and even get hurt, and how to bring the best smile to others is a problem that I have to seriously think about every day. In this internship, I not only improved my communication skills, but also learned how to adjust my mentality.

? Through this half-year study, we have a certain understanding of the basic business and operation of the tourist area. Politeness is the concentrated expression of a person's comprehensive quality, especially when traveling. We should dare to greet people, and do three things in the process of greeting people: mouth to mouth, eye to eye, and heart to eye. We should try our best to meet the requirements of our guests, even if something is not within our responsibility, we should try our best to convey it. Although some unreasonable demands can't be made, they should all be rejected in a euphemistic tone to help him find other solutions.

? This time, my graduation thesis is "Research on the Environment and Tourism Development of Hu Sha Tourist Area in Ningxia". I need to know the development status of some tourist attractions and the current relationship between tourism supply and demand, and I can understand the internship process myself, which provides a lot of materials and inspiration for my thesis writing. Internship is a process of contacting society. Through this internship, I learned a lot that I couldn't learn in school, relieved all kinds of people, and made many good colleagues and friends. They let me know more about society, broaden my horizons and teach me how to adapt and integrate into society.

? Tour guide work experience 4

? (Slow down) Although I can't bear to say goodbye, thank you for your cooperation in my work and your support and help these days. I ask myself that I am a responsible person, but there are still many things I can't do during this trip, such as when and how I can help you. When did I miss something? Everyone not only understands me, but also supports my work very much. I don't need to list them one by one. It is these little things that move me. I may not be the best tour guide, but you are the best guests I have ever seen. Spending these unforgettable days with the best guests is also the biggest gain in my tour guide career. As a tour guide, although I have been to some familiar scenic spots, I bring different guests and feel different every time. When I first met you, I once said that acquaintance is fate, and it is fate that we can travel together in the same car. Now I think it's not just fate, but luck. It's my luck to be a tour guide for the best tourists.

? I sincerely appreciate your support and cooperation. In fact, it is really not easy to reach this tacit understanding with you. When you travel, you get happiness and happiness. As a tour guide, I get friendship and experience. I think we can all say that we have gained a lot this time It may be difficult for us to meet again after you board the plane, but I hope that when you go back and recall your trip to the Northeast with your relatives and friends, don't forget to add that there is a tour guide Xiao Liu in Shenyang, and that is my friend!

? Finally, I wish you all a pleasant journey and meet friends in Shenyang again in the future!

Tour guide experience 12? Youth vitality is the basis of stimulating leisure activities. The key to improving tourists' satisfaction lies in stimulating tourists' leisure activities. In order to keep tourists full of energy and high interest in the whole process of tourism activities, the tour guide itself must be full of youth and vitality, with excellent incentive and guidance functions.

? First of all, we should explain vividly. It is necessary to arrange colorful programs and beautiful stories, mourn historical sites and cultural relics with touching emotions, and fully consider the personal and property safety, tourism psychology and individual meticulous life service of tourists.

? Second, we should know all kinds of situations in the whole process of tourism in detail and master the methods of effective communication with the tourism team in time. To lead, organize and guide the team successfully, we need the mutual support of the tour guide team (full-time escort, team leader, local escort, commentator, etc.). ), drivers and tourists. It is necessary to know the situation in the process of tourism in detail, master the channels and methods of telling drivers, heads of delegations and tourists what they have learned, and take more active measures such as encouragement and persuasion to guide everyone to successfully complete tourism activities.

? Third, we should always care about the lives of tourists. We should mingle with tourists and stimulate their enthusiasm for traveling with our own practical actions. We should have self-knowledge, strive to overcome personal shortcomings, give full play to our own advantages, and put the collective interests of all tourists and the successful completion of the tour group's tasks in the first place. We can always encourage tourists to face up to difficulties and dangers bravely, let them smile when discouraged, get necessary foreign aid in difficulties, improve the morale of the team, and let tourists always have confidence in themselves. We should be good at improving cohesion and morale, enhancing the spirit of unity and cooperation of tourists and winning the support and help of tourists. Observation ability is the foundation of quality service. Keen observation is the basic requirement for tour guides under the new situation, which is helpful for tour guides to choose the right time to serve customers and make predictions about tourism activities. Through timely service and correct judgment, tour guides can ensure excellent reception service.

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Tour guide work experience 5

? 20xx annual tour guide training is a two-day training in Qikou Town and Fenyang Jiajiazhuang. It is the mind that travels and enjoys. Special thanks to the Western Tour Guide Association and the Western Tour Guide Management Center. They gave us this opportunity to learn and get to know each other.

? We started from Taiyuan on this trip, and two lovely monitor took good care of us. On the way, all the tour guides gave a brief introduction and talent show, as well as the experience of leading a group. Appreciate being a tour guide, don't read tour guide words stiffly, and don't laugh at bloggers. You want to break your brain in order to execute a program. You should learn humor and use your fun to make your guests' journey more interesting. Let your smile stay in the hearts of the guests, and let them remember the pleasant trip and your good tour guide all their lives. As an excellent tour guide, it is difficult for you to take a tour with passion at any time, but it is a necessary condition for your success. As the saying goes, reading thousands of books is better than taking Wan Li Road. A successful tour guide, with the knowledge of Qian Qian, has traveled all over Qian Shan.

? The first stop of this training is Qikou Town, which is known as "the first town of the Yellow River in Jiuqu" and "the petty bourgeoisie club of flood and drought wharf". You can feel the history of Qikou, the charm of Shanxi merchants and the momentum of the Yellow River. The tour guide in Qikou is a very caring tour guide. With her sweet voice, she brought us into the long river of history. Everyone had a good time here and learned that a tour guide must have an amiable and respectable side.

? The next day's trip was Jiajiazhuang, and the leaders carefully prepared the Yuhe Garden Hotel in Jiajiazhuang for us. It is a very good four-star hotel, which has been unanimously recognized by everyone. After breakfast, we carried out rock climbing and group wooden shoes to challenge ourselves. Through this activity, we learned to have the unremitting spirit of defeating ourselves and overcoming ourselves, as well as the collective spirit.

? There is also a memorable green corridor, which is a pleasant environment that I deeply like and love, and Jiajiazhuang's concept of adhering to the socialist line and party leadership. We went from one acquaintance to another, and then to the next appointment. This training has benefited a lot.

? Of course, this training made me realize that those teachers have a wide range of knowledge. They know nothing about the geography of heaven, so they will naturally use their knowledge and wisdom in their explanations. Similarly, they have been to countless places. Who says tour guides don't have to join group tours themselves? In fact, there are, so role exchange will bring great benefits to your tour guide work.