Traditional Culture Encyclopedia - Hotel accommodation - Listen to Liu Run's "Everyone is his own CEO". Personal article "
Listen to Liu Run's "Everyone is his own CEO". Personal article "
2. If you want to make some small changes, just pay attention to your attitude and behavior, such as emptying the cup; If you want to make a substantial change, you need to change your mind, and maybe even the cup needs to be replaced.
3. Several ways of thinking transformation:
1) Read more books/make friends/travel
2) Put yourself in others' shoes.
4. The first level of maturity is to achieve personal success through initiative/beginning to end/giving priority first; The second level is to achieve public success through the comprehensive effect of win-win thinking/knowing ourselves and knowing ourselves/integrating; The third level is to constantly update and make yourself more and more mature.
This is a process from dependence to independence and then to interdependence.
The important habit from dependence to independence is: don't push the responsibility to the outside world, and take full responsibility for yourself with "freedom of choice".
6. Three ways to gain the initiative without being influenced by the environment:
1) Don't jump to conclusions, give yourself time to think between stimulation and reaction.
2) Language represents voice, and positive language is used instead of negative language to control emotions.
3) Reduce the circle of concern, expand circle of influence, and do what you can.
7. Start at the end. Only when you have a purpose in mind can you know how to "start": set goals-adhere to principles-make plans.
8. Do a good job in time management, be busy but not in a hurry: do it at the first time when it is important and urgent, focus on it when it is important and not urgent, and everything else is secondary.
9. Win-win thinking: You and I have to win, or we won't do it.
10. Know yourself and know yourself: understand others first, and then be understood by others. Listen first and then make suggestions. Listen with your ears/eyes/heart.
1 1. Cultivation of excellent habits:
1) body: keep exercising.
2) Spirit: Persist in training (happiness is reward, pain is growth).
3) Intelligence: Read more and write more, and improve your thinking and knowledge system.
4) Social/emotional: Networking is someone you can help and continue to give value to.
5) Ideas generate actions, actions form habits, habits become character, and character determines fate. Turn these excellent thoughts and behaviors into habits, and inertia will make you get used to Excellence.
12. Professional thinking is to make the people you deal with feel comfortable.
Such as: WeChat SMS format: hello+things+purpose and intention; E-mail: see the letter; Please take a moment to reply to the amendment; Best wishes to Shang Qi/his family. . .
13. Observance of time is the basic requirement of professionalism. Refine the granularity of time and understand and respect the granularity of others.
14. The basis of professionalism is respect; The basis of respect is understanding; The basis of understanding is to accept differences; Accepting different foundations is to be able to distinguish facts from opinions. Facts only need to be verified, opinions need to consider different dimensions and perspectives, and generally answer "interesting".
15. The essence of education is external legitimate restrictions and internal constraints; Professionalization is the cultivation of the business world. The essence of professionalism is to win respect by respecting others and reduce the cost of trust. Non-professional such as dishonesty/lateness/persuasion (obedience to the test)/interruption.
1. Learn to calculate your own unit time cost, thus improving time utilization.
2. Let the brain think, not remember. The brain makes room by forgetting, so that the nerves can function normally. Write it down immediately and review it regularly.
3. Monkey Theory: Leave the responsibility to the master. Managers can use "What do you think?" Asking questions helps subordinates develop the habit of "only doing multiple-choice questions, not doing questions"
4. March 8th Theory: The difference in life is created by the third 8 hours. Set aside 2-4 hours of uninterrupted time for yourself every day and invest in personal growth.
1. Survivor prejudice: Invisible bullet marks are the most deadly. Sometimes the problem we study is not how the survivors survive, but how those unfortunate people die. One is to learn from the losers, the other is to learn from the opponents, and the third is to cultivate the ability to identify the prejudice of survivors.
2. Cooper's learning circle: a complete learning is "action-experience-law-action", and the sublimation of experience into law is the core of learning. What are the prerequisites for successfully doing this?
There are only three things to learn: learn knowledge with your brain, acquire skills with your hands, and learn attitude with your heart. Knowledge already exists, just remember it; Skills need to be practiced repeatedly; Attitude needs to be chosen, cultivated and improved.
4. Baines Theorem: 70% of people's growth comes from on-the-job learning, 20% from learning from others, and 10% from formal training. Eight steps for private directors to learn from others:
1) suggestion: each entrepreneur submits a real question.
2) Voting: Vote at this meeting to decide who will help solve the problem.
3) Elaboration: The main question is "What kind of question do I have and why is this question important?" . What have I done to solve this problem so far? I hope everyone can help me solve it. "
4) Question: Ask the owner of the question.
5) Clarification: the main focus of the problem.
6) Share suggestions: share your own experiences and make suggestions, and each person will speak for 3-5 minutes.
7) Summary: The problem master summarizes the steps and measures to solve the problem and the time node to put it into action.
8) Feedback: At the next meeting, the person in charge of the problem will give feedback on the effectiveness.
5.20 hours of fast learning:
1) Extensive reading: log in to Douban, search for keywords, and find the three books with the highest evaluation; Choose five books as "people who like these books also like them"; Choose two systematic books. Reading method: read the preface for 5 minutes, read the table of contents for 5 minutes, and refine the core ideas; 15 minutes extensive reading, skipping story cases and proofs, and labeling concepts/models/formulas and core ideas; Review briefly in the last 5 minutes and record your confusion/questions/thoughts.
2) Modeling: Write the concept/formula/model for n times, paste it on the huge whiteboard wall, and establish the relationship between them with a whiteboard pen to gradually form a system model.
3) Ask experts for advice: On the basis of a certain overall view, humbly ask experts in the industry (if they are good at it) for advice and answer questions.
4) Comprehension and retelling: Tell it to others in your own language. What you can't explain clearly is the weak point, so come back for reference/consultation/re-understanding.
1. Six thinking hats:
Blue: manage the thinking process, arrange the thinking order and allocate the thinking time;
White: information, fully collect data/information and all the situations that need to be known;
Huang: Value focuses on discovering value/income/benefit;
Black: it is difficult to focus on defects and find the problem;
Green: create, focus on creativity and find solutions;
Red: feeling, let team members release their emotions and understand each other's feelings (whether they agree or not);
Blue: (same as above) Summarize the discussion results.
Several basic suggestions for use:
1) white hat first: obtaining information is the foundation.
2) yellow before black: consider the value first, then consider the difficulties.
3) Green after dark: encourage thinking and explore ways to solve problems.
2. Critical thinking: the ability to evaluate the quality of evidence skillfully and fairly, and the ability to find errors/falsity/tampering/camouflage and bias. First, discover and question the basic assumptions; The second is to check the accuracy and logical consistency of facts; Third, pay attention to the special background and specific situation; The fourth is to look for other possibilities.
3. Strategic overall thinking: All strategies are based on the future and focus on today. You must understand the relationship (two-dimensional)/whole (three-dimensional)/dynamic (four-dimensional) to see the problem.
4. Reverse thinking: structural reverse/functional reverse/state reverse/principle reverse/sequence reverse/method reverse, etc.
5. Positive causal thinking: First, be a collector of causal logic; Second, read more detective stories/science fiction.
1. Positioning adjustment deviation: directly anchor the price/condition negotiation near the other party's bottom line by using the preconceived positioning effect, and then seesaw. There are three principles: first, strive to quote first; Second, the more extreme the better; The third is to leave room for counter-offer.
2. Limited power strategy: through a real or fictional "faceless person", limit your negotiating power, thus giving yourself the ability to say no on key issues with soft appearance/firm heart, and get the biggest concession from the other side. One is the amount, the other is the condition, the third is the procedure, and the fourth is the legality and compliance.
3. Negotiation deadline strategy: If extending the time is beneficial to you, use the strategy procrastination method; If it is beneficial to the other party, use the "deadline method" to occupy the other party's time.
4. Surprise strategy: At a critical moment, suddenly throw out new information that the other party thinks you don't know, so that the other party is surprised and doesn't know how to deal with it. At this time, it will be easy to accept the conditions. One is surprise attack, the other is retreat, and the third is to turn around and leave.
5. Win-win negotiation: that is, to find Pareto optimality and maximize the interests of both parties, the first method is large increment, and the second method is complementarity.
1. cognitive steps: you don't need to impose it on the audience, but let them accept it according to their own listening logic. First, according to human thinking clues, rather than the structure of knowledge (such as problem-cause-scheme/phenomenon-principle-application); Second, undeniable facts and irrefutable logic; The third is a sense of humor.
2. Describe the picture: create scenery through language, one is specific to the details, the other is good at using analogy, and the third is to use parallelism as the finishing touch.
3. Good beginning and ending: A wonderful beginning must gather the audience's attention and arouse their curiosity. One is to ask questions, the other is to be humorous, the third is to tell familiar things, and the fourth is to come straight to the point; You can end with a golden sentence.
1. loss avoidance principle: separate good news; Bad news together; Small, good and bad are separated; Good and bad together.
2. Writing method:
1) sense of value: what to do-why-how to do it.
2) sense of structure: the core of writing is to pay attention to what the other party thinks, not how to write it yourself.
Introduction of Familiar Scenes-Breaking Cognitive Questions-Anatomy of Core Logic-Drawing inferences from others and strengthening three cases-Reviewing and summarizing the essentials
3) sense of object: imagine the audience on the opposite side, using colloquial "you"
3. Elevator test: Within 30 seconds of taking the elevator, clearly and accurately explain your point of view to the other party.
Method: An event that attracts the other party leads to why, what is it and how to do it.
Practice method: Weibo, 140 words, explain clearly the big why, the small what and how to pass by.
4. Meeting: the business model of exchanging time for conclusion, meeting value = conclusion value-time cost.
1) Increase the conclusion value: * * Knowledge meeting (such as staff meeting/briefing meeting/morning meeting) cannot be held, and * * knowledge can be obtained through email/SMS/WeChat; * * * The founding meeting (such as seminar/strategy meeting/brainstorming meeting) will be held in a professional way, such as kj method/six thinking hats/Robert rules of procedure.
2) Reduce time cost: meeting time cost = time cost per person * number of participants * meeting time. One is to limit the number of participants, the other is to shorten the meeting time.
5. Ask accurate questions: (7 types of structured questions)
1) Continuity/interruption problem: Do we need to (continue) discuss this problem?
2) Clarify the question: What do you mean?
3) Hypothetical question: What is your hypothesis?
4) Questionable question: How do you know that you are right?
5) Causality: What caused this result?
6) Impact question: What impact will it bring?
7) Action question: What action should be taken?
1. Five meta-abilities of EQ: empathy/self-cognition/self-control/self-motivation/interpersonal relationship handling; IQ meta-ability: observation/memory/imagination/creativity/analysis and judgment/thinking ability/adaptability/reasoning ability, etc. That is, people's ability to understand and apply the law. EQ = IQ * Emotional training.
1) Empathy: one is to practice giving directions to others, and the other is to play a killing game.
2) Self-awareness: Learn to give yourself some time to be quiet and alone, and find ways to restore your psychological energy.
First, investigate feedback from other people's evaluations to understand "blind self"; The second is to reflect on the "hidden self"; The third is to evaluate and understand the "unknown self".
3) Self-control: Self-control is the greatest freedom. (strengthen) long-term goal+(train) self-control vs (reduce) short-term temptation.
4) Self-motivated: truly excellent people bring their own chicken blood. Pull with ideals and push with persistence.
5) Interpersonal relationship processing: it is the deposit and withdrawal of emotional accounts. What is saved is trust/value/emotion. First, develop the habit of saving money at will; Second, beware of unconscious abstinence; The third is to accept help from others and recycle money.
1. Five strategies of system invention thinking: subtraction strategy/division strategy/multiplication strategy/task planning strategy/attribute dependence strategy.
1) subtraction strategy:
List the components of the product; Delete one of the components (preferably the basic component); Imagine the result; Explain the advantages and market positioning of this product. (For example, detergent active ingredient = clothes freshener)
2) Department strategy:
The product is decomposed into several parts, and the new form is produced by recombination and matching.
List the components of the product; Decomposition of products by functional partition/physical partition/reserved partition; Recombine products; Clarify the advantages and market positioning of products; Solve the feasibility problem. (For example, put the refrigerator compressor outdoors to form an air conditioner)
3) Multiplication strategy:
The core is to remove one of the components and copy it.
List product components; Select one of them to copy; Recombine products; Clear product advantages and market positioning; Solve the feasibility problem. (e.g. three brightness lights/multiple mobile phone cameras)
4) Task planning strategy: Assign new tasks to the elements in the framework and create new products or services. One is to give new tasks to internal elements; The second is to give external factors new tasks; The third is to let internal factors play the role of external factors. (For example, the hotel requires the driver to provide information such as whether the passenger is staying in the hotel for the first time)
5) Attribute dependence strategy: attach a progress bar to the attribute to make the effect concrete. (such as tooth whiteness test paper, etc. )
1. Focus: the white list that causes focus-threat/moment/importance.
First, use threats to create pressure and concentrate force; The second is to use this moment to turn the deadline into the primary productive force; The third is to use importance to give things great significance.
2. Small and specialized complement each other: impartial management, with the mentality of trading/cooperation/profit sharing to solve the resource problem.
First, startups should resist the urge to recruit people; Second, mature companies should reduce the scale of enterprises; Third, transformation companies should pursue strategic focus.
3. Have a changing heart: In the era of vuca, managers were given a time axis, enterprises were given a probability axis, and personal decision-making was given a game axis.
4. Internal rapid response to external changes: rapid cycle pdca plan-implementation-inspection-correction.
First, don't give up thinking (think quietly like a virgin and act like a rabbit; The second is to act now; The third is to practice braking and turning.
5. Foresight: Reasoning ability as close as possible to the future. Foundation: insight/judgment/learning ability.
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