Traditional Culture Encyclopedia - Hotel accommodation - Is smiling important for hotel management?
Is smiling important for hotel management?
"Smile service" is a very important service content of a hotel! I think if you are a hotel management major, it should not be difficult to often hear the teacher tell you the importance of smiling.
As hotel service personnel, what we give our guests is a kind of service enjoyment. In the process of this service, we can get loyal guests, and smiling is a good service method to get loyal guests!
In any case, a smile will definitely win the favor of the guests. Even embarrassed guests will give a thumbs-up to a service person who is always smiling!
In the future work, you will gradually find the importance of smiling!
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