Traditional Culture Encyclopedia - Hotel accommodation - When booking a hotel, what's the difference between booking and prepaid?
When booking a hotel, what's the difference between booking and prepaid?
Matters needing attention when booking a hotel:
1. In most cases, the hotel reservation fee is settled with the reservation media. There is no settlement relationship between the guest and the hotel. The reservation fee generally includes room charge, service charge and government tax, but does not include long-distance telephone calls, room mini-bar and bill signing in the hotel. Therefore, when guests check in, the hotel front desk staff may ask them to "swipe their cards" or pay a deposit, and then settle the fees other than the room rate when they check out.
2. After booking, guests usually check in according to the room list or name. If the hotel front desk staff says that they can't find the relevant reservation records when they check in, they can ask the other party to arrange the check-in first, and then contact the reservation media as soon as possible or instruct the hotel staff to contact the reservation media.
3. A common dispute between the guest and the booking media is that the guest did not check in after booking, and did not inform the booking media to cancel, resulting in the recovery of the booking fee.
4. Hotel advance payment means that the guest makes a reservation through the business travel network, and pays all the room fees to the business travel network before staying in the hotel, and the business travel network provides the guest with the room fee invoice. After the guests arrive at the front desk of the hotel, they check in with their own names and only need to pay other expenses except the room rate. The biggest feature of prepaid hotels is their low prices. Prepaid hotels are usually 25% cheaper than cash at the front desk, and some hotels may be much cheaper. In addition, booking a hotel in advance can also get priority protection in the case of tight hotel rooms.
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