Traditional Culture Encyclopedia - Hotel accommodation - What do you mean there is no performance in the hotel?

What do you mean there is no performance in the hotel?

"noshow" means that it didn't appear as agreed, that is, the guest booked a hotel and didn't check in as agreed. "noshow" directly affects the hotel's revenue and the experience of other customers. Of course, hotels can't refuse to book because they are afraid of the loss caused by "noshow". The loss brought by "noshow" to the hotel is not only revenue, but also the loss brought by hotel management is getting bigger and bigger. When you are not sure whether the guests will arrive on time, the hotel always does a good job of reception in all aspects, and even politely refuses some guests who come to the door. The information feedback between each distribution channel and the hotel management system is not timely, which also leads to a high rate of "no show". At present, many hotel management systems on the market are directly connected with distribution channels such as OTA.