What is the hotline number of Xiamen mayor and the complaint number of Consumers Association?

Xiamen Mayor Hotline 968 123. When consumers complain, they can raise written or oral objections, protests, claims and demands to solve problems. You can dial 123 15 directly.

1. China Consumers Association was approved to be established in the State Council in June 1984. It is a national social organization that conducts social supervision on goods and services and protects the legitimate rights and interests of consumers.

At present, there are more than 3,000 consumer associations at or above the county level in China, including 3 1 in provinces, autonomous regions and municipalities directly under the central government. There are156,000 grassroots network organizations such as consumer association branches, village committees, neighborhood committees, industry management departments, universities, factories and mines, and more than 0/00 volunteers. The organization of China Consumers Association is the Council. The daily work of the association is undertaken by the permanent office, and the secretary-general and deputy secretary-general are in full-time management and are responsible to the president. The funds of China Consumers Association are allocated by the government and sponsored by the society.

2. According to Article 37 of the Law of People's Republic of China (PRC) on the Protection of Consumer Rights and Interests, consumer associations shall perform the following public welfare duties:

(a) to provide consumers with consumption information and consulting services, improve consumers' ability to safeguard their legitimate rights and interests, and guide civilized, healthy, resource-saving and environment-friendly consumption patterns;

(two) to participate in the formulation of laws, regulations, rules and mandatory standards related to the rights and interests of consumers;

(three) to participate in the supervision and inspection of goods and services by the relevant administrative departments;

(four) to reflect, inquire and make suggestions to the relevant departments on issues related to the legitimate rights and interests of consumers;

(five) to accept consumer complaints, and to investigate and mediate the complaints;

(six) complaints involving the quality of goods and services, you can entrust a qualified appraiser to identify, the appraiser shall inform the expert opinion;

(seven) to support the injured consumers to bring a lawsuit against acts that harm the legitimate rights and interests of consumers or to bring a lawsuit in accordance with this law;

(eight) through the mass media to expose and criticize acts that harm the legitimate rights and interests of consumers.

People's governments at all levels shall provide necessary funds and other support for consumer associations to perform their duties.

Consumers' associations should conscientiously perform their duties of protecting the legitimate rights and interests of consumers, listen to their opinions and suggestions, and accept social supervision.

Other consumer organizations established according to law shall carry out activities to protect the legitimate rights and interests of consumers in accordance with the provisions of laws and regulations and their articles of association.