What basic computer operations should a hotel front desk cashier know?

Be proficient in using office software and cashier-related equipment. You must be proficient in the keys of cashier computer equipment. For example, the commonly used shortcut keys for cashier equipment are as follows (the keys will be different depending on the device). Payment - [F9], scanning completed Finally, press this button to settle the total price of the product and collect cash from the customer. ?The transaction is completed--[P], start printing the computer receipt, and prepare to receive the next customer. ?Cancel transaction--[Ctrl+Del], for a certain order that cannot be completed, cancel the entered data. ?Pending order--[F6], when the ongoing transaction needs to be suspended, press this key to suspend, and continue if necessary. Take order--[Shift+F6], for a pending transaction that needs to be continued, press this key to take out and continue the operation. Since a maximum of 10 orders can be placed, be careful when taking orders. ?Help--[F8], for an unfamiliar operation, press this key to select the menu to get help. ?Return--[Esc], return to the initial state. ?Delete record--[ U ], delete an abandoned transaction record. ?Check out--[Ctrl+X], after using the cash register, use it after get off work (cannot shut down without signing out).

1. The front desk, also called the administrative front desk, is under the jurisdiction of the company's administrative department. It is one of the positions in modern enterprises and is usually responsible for customer visits and registration, telephone transfer and other matters.

2. Front desk reception: greet guests, determine guest intentions and receive guests, handle relevant procedures, answer incoming calls, and return visits to frequently asked questions.

3. Follow hotel regulations, check your appearance, be energetic, and arrive at work on time.

4. Sign the shift handover book, check keys (including storage keys) according to work requirements, take over with the staff of the previous shift, and understand which tasks need help from this shift, as well as the room reservation status of the day, especially Is a VIP guest (including live-in and pre-arrival).