I want to file a complaint against the hotel and seek legal help.

If you are staying at this hotel because of a pillow allergy, you need to first find out why.

Specifically, you can ask the local health and epidemic prevention department for testing to see if the pillow is the cause.

If it is the fault of the pillow, you can ask the hotel for compensation.

If you fall at the hotel gate, it depends on the reason. If the hotel failed to fulfill its obligation to protect you and caused your injury, you can claim compensation.

If negotiation fails, complain to the consumer association or file a lawsuit in the People's Court.