Is it easy to be a hotel marketing manager?

Hotel Manager Hotel Manager Management Responsibilities and Leadership Art Lectured by Jiang Ling

Composition: 6 VCDs, 1 text textbook

Published by: Oriental Audio and Video Electronic Publishing Social

On the shelves: June 28, 2007

Pricing: 360 yuan

Only innovative management is the only rule for sustainable management!

Lecturer: Jiang Ling

Bachelor’s degree in economics, master’s degree in economics, currently studying for a doctorate in law. Diploma in Hotel Management in Austria. Senior economist, US registered senior educator CHE, US registered senior professional manager CHA, US registered senior trainer CHT. He once served as a lecturer at the International Business School of Nanjing University; a guest trainer at Singapore Junhua Hotel Group. Currently the chief trainer of Xinboya. He once served as deputy general manager of Haikou Taihua Tourism Co., Ltd.; human resources director of Hainan Mandarin Hotel; assistant general manager of Nanjing Jinling Hotel; chief representative of AHamp in the United States; LA EI South China. Xinboya Hotel Training, an international hotel professional training company founded by Ms. Jiang Ling. Its subsidiaries include New Boya in California, Beijing, Nanjing, Hainan, Shanghai and Xi'an in the United States. It has world-class training book resources, a large number of internationally registered hotel trainers, and excellent international standard hotel training courses. It is the most influential hotel training brand in China's hotel industry. Ms. Jiang Ling has conducted hundreds of trainings in Beijing, Shanghai, Chongqing, Nanjing, Hangzhou, Guangzhou, Xi'an, Nanning, Jinan, Wuhan, Haikou, Shenzhen and other large and medium-sized cities, and has been highly praised by the trained units. Thousands of managers from hundreds of domestic and foreign star-rated hotels participated in the training hosted by Ms. Jiang Ling, from hotel general managers to department managers to supervisors and trainers. The training was lively, lively and practical, and was highly praised by the majority of trainees.

The main content of each lecture of "Hotel Managers' Management Responsibilities and Leadership Art":

Lecture 1: Changes in Hotel Managers' Management Responsibilities (Part 1)

1. Preface

2. Changes in management organizations

3. Changes in management authority

Lecture 2: Changes in management responsibilities of hotel managers (Part 2)

1. Changes in management functions (1)

2. Changes in management functions (2)

Lecture 3: Changes in management responsibilities of hotel managers (2)

1. Changes in management functions (Part 3)

2. Changes in management roles

Lecture 4: Management responsibilities of hotel managers (Part 1)

1. Responsibilities to bosses

2. Responsibilities to employees

3. Responsibilities to other managers

4. Responsibilities to oneself

Lecture 5: Management Responsibilities of Hotel Managers (Part 2)

1. Responsibilities to Guests (1)

2. Responsibilities to Guests (2)

Lecture 6: Management Responsibilities of Hotel Managers (Part 2)

1. Responsibilities to Guests (3)

2. Responsibilities to Guests (4)

Lecture 7: The Power and Utilization of Hotel Managers (Part 1)

1. The formation of hotel managers’ power

2. How employees accept power

Lecture 8: Power and Utilization of Hotel Managers (Part 2)

1. How to use power effectively

2. Skills in using power effectively

Chapter Nine Lectures on the Leadership Art of Hotel Managers (Part 1)

1. How to Delegate Effectively

2. The Traditional Leadership Art Model (1)

Lecture 10 The leadership art of hotel managers (Part 2)

1. The traditional leadership art model (Part 2)

2. The leadership art of hotel managers in the 21st century (Part 1)

Chapter Eleven Lectures on the Leadership Art of Hotel Managers (Part 2)

1. The Leadership Art of Hotel Managers in the 21st Century (2)

2. How to choose a leadership art model that suits you

Lecture 12: Improving the leadership quality of hotel managers

1. How to improve the leadership qualities of hotel managers (1)

2. How to improve the leadership qualities of hotel managers (2)