Traditional Culture Encyclopedia - Hotel accommodation - What is the turndown service?
What is the turndown service?
The so-called "bed-opening service" refers to the hotel's service of providing guests with a rest bed every day during 17: 00-2 1: 00, so that guests can go to bed conveniently and smoothly.
For example, change all kinds of daily necessities, remove the bedspread, pull open the quilt corner, put away the slippers, etc. As soon as the guests return to the guest room, they can go to bed directly without rearranging themselves.
Specific introduction of bed opening service:
1. Open the folding bed and let the guests have a rest.
2. Tidy up the room and clean the bathroom, supplement the necessary guest supplies, restore the environmental sanitation of the guest room, and make the guests feel comfortable and warm.
The turndown service usually starts at 5: 30 or 6: 00 p.m., or is completed at the request of the guests. Generally, the turndown service ends before 9: 00 p.m., because knocking at the door after 9: 00 to do turndown service for guests is bound to disturb guests' rest.
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