Traditional Culture Encyclopedia - Hotel accommodation - I'm going to be a hotel receptionist, but my boyfriend doesn't agree.
I'm going to be a hotel receptionist, but my boyfriend doesn't agree.
But the people engaged in that kind of service are very playboy, and the people they contact are also mixed.
Be careful. It's okay. I was talking about your cousin.
Your boyfriend cares about you. If you can't, change jobs.
The following is a job introduction.
1. Be familiar with the service items and card types, preferential policies and applications of various departments.
Products;
2. Be responsible for receiving customers and answering all inquiries raised by customers;
3. Answer the consultation and appointment, and accurately record the questions raised by the guests. Make an appointment for the guests, and inform the reservation clerk to get ready for work;
4. Take the card to consume the guests. After the receptionist sends the guests to the corresponding department, take the guest consumption card to the front desk to collect the customer information sheet and give it to the service personnel, so that the service personnel can better serve the guests;
5. Be active, polite, enthusiastic, fast and smile when receiving customers;
6. Assist other departments in reception.
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