Traditional Culture Encyclopedia - Hotel accommodation - Basic spoken English sentences for hotels
Basic spoken English sentences for hotels
#英语# Introduction Many hotels now have relatively high requirements for waiters, especially high-level hotels, which require some basic spoken English. The following is a collection of basic spoken English sentences for hotels. Welcome to read!
1. Basic spoken English sentences for hotels
1. General answers
I see, sir. I understand, sir.
Certainly, sir. Okay, sir.
2. Please wait a moment.
Just a moment, please. Please wait.
Thank you for waiting. You have been waiting for a long time, sir.
I am very sorry to have kept you waiting. I am very sorry to have kept you waiting.
Could you wait a little longer, please?
3. When you want to trouble the guest or refuse the guest’s request
Refuse When you are a guest, don't refuse with a flat "No", but be more tactful.
I am afraid I can't do that. Sorry, I'm afraid I can't do that.
Excuse me, sir. Please let me pass. Sorry, sir, please let me pass.
4. Apologize
If it is your own fault, say "I am sorry." If it is the company's fault, say: "We are sorry."
I am very sorry for the delay1. I am very sorry for the delay.
I am very sorry for the inconvenience. I am very sorry for the inconvenience.
I would like to apologize for the mistake. I deeply apologize for this mistake.
5. Reply when the guest says "Thank you" to yourself
You are welcome. You're welcome.
Thank you, sir. Thank you, sir.
Thank you very much. Thank you very much.
2. Basics of spoken English learning
(1) Be sure to learn phonetic symbols well. Phonetic symbols are of little importance. Phonetic symbols are not only the study of phonetic symbols, but also the study of weak sounds, rising tones, and falling tones... Go buy a phonetic symbol book, which contains all the knowledge. Make sure you know the rules of English pronunciation.
Only by learning phonetic symbols well can you speak correct spoken English. Spoken English is not about who speaks faster and more fluently, but about whether your pronunciation is clear and accurate. When you learn spoken English, you can practice with the audio while learning the phonetic symbols.
(2) In addition to standard pronunciation, English speaking practice also requires "naturalness". No matter what kind of English speaking material you choose, be sure to find one with standard audio. Don't read it yourself, but follow the audio to imitate its intonation.
Don’t feel weird hearing your own voice. As you read along with the audio, record your voice and compare the difference between you and the audio. Correct poorly pronounced parts to bring your pronunciation closer to that of a native English speaker.
(3) There are many American dramas that are colloquial. You can go online and find some American TV series recommended by others that are suitable for practicing speaking and imitating pronunciation.
English news channels are news after all, so the English audio they play is not available every day. You still have to find your own daily English speaking materials to practice.
Nowadays, there are many English learning applications on mobile phones that can be used for dubbing. The more you practice your favorite dubbing, the more interested you will be in English.
(4) After mastering the above three points, think about it, what are you missing? Of course, it is the language environment. The way to practice spoken English is to chat with foreigners. When chatting with Chinese people, you can only learn "Chinglish".
3. Spoken English learning methods
Language input and output promote each other and are inseparable in foreign language learning. Input is the premise and foundation, and output is the result and purpose. It is very important to master the methods in the process of learning spoken English.
The foundation of English is actually words. Words require accumulation over time. Although many people understand this truth, there are also many people who still don’t know how to memorize them. In fact, memorizing words is a matter of accumulation. Process, memorize a little bit every day, instead of holding on to the textbook for two days to fish and three days to dry out the net, seize the good time in the morning, even if it is only 10 to 20 words a day, then your vocabulary will be improved in a year It is already a considerable number. During the memorization process, read it out loud, because most of the time, English is for speaking, not just for the few exams in life.
I don’t know if you have ever thought about why foreigners don’t have to learn it and can learn it naturally? In fact, it is very simple, because English is their mother tongue for them and they can learn it naturally. Everyone speaks English. So this is a matter of course. If you are immersed in it, you can blurt it out at ordinary times. Therefore, English teaching is also a major feature and is deeply loved by the majority of students. Talking together, playing together, and chatting like friends not only make learning more enjoyable Smooth and makes learning easier and more natural.
Finally, my advice to the majority of English enthusiasts and learners is that if you don’t understand something, you must communicate it in a timely manner, and teaching is mutual. There are no shortcuts to learning. Success comes from everyone’s long-term efforts!
And vocabulary also comes from life. Always pay attention to the little things around you. English TV series, English songs, English movies, etc. are all accumulated by you. Source, always pay attention and always imitate, and your pronunciation will become more and more standard.
The most important thing in learning spoken English is practice. Many students dare not speak, and over time they become mute in English. Don’t be afraid of saying something wrong or doing something wrong. As long as you do it, even if it is a mistake Yes, that is also your experience and your knowledge, which belongs only to you. These mistakes are precious. People can only learn pronunciation, grammar, and communication through constant mistakes. These must be constantly improved in practice. Perfection, so practice can be said to be the most important.
4. Focus on English speaking practice
English has become an international language. If you want to practice English well, it is crucial to be able to speak fluent English, and from the perspective of the cognitive process of language, humans have always been able to speak first and then read. When learning English, you should also learn to speak first, that is, learn spoken English. However, due to the difference in pronunciation skills between native Chinese and English, Chinese people still need to put a lot of effort into learning spoken English. The following provides practical pronunciation skills: tone, shape, energy, force, sound, rhythm, and tone.
Voice: It means speaking in a low voice when pronouncing English, and the voice is low and long.
Shape: Pay attention to the mouth shape of pronunciation. Keep the lips in the front of the mouth closed. If you want to pronounce from the back of the mouth, you have to close the front of the mouth and stop the excessive opening and closing movements of the lips and teeth. .
Sound: It means to pronounce the root sound of the tongue, which is mainly vowels. English is a tongue-based language, and many sounds are produced by the force of the tongue root. When speaking English, it is like talking to others with the tongue root. Without tongue movement, English sounds cannot be pronounced correctly.
Stanza: It is necessary to master the rhythm of pronunciation, or elastic pronunciation, which refers to pronunciation in groups. Each group of sounds has a stress, and the other sounds are unstressed, so that the pronunciation is reduced. Pronunciation workload.
Tone: That is to say, pronunciation must master the intonation of English, and understand the turns and transformations to make it gentle, ups and downs, natural and beautiful. English without turns is unpleasant to listen to.
Qi: In English pronunciation, pay attention to using your breath gently and learn to pronounce consonants lightly. Chinese pronunciation is heavy and breathy, while English pronunciation is light and soft, and has the characteristic of "bel canto enunciation". When speaking English, the pronunciation of "blow" should be changed to "inhale". When speaking to the candle, the flame should not move. When speaking to the palm, there should be no heavy blowing feeling.
Force: Use gentle force when pronouncing, suppress the explosive sounds, and pronounce the words bel canto.
5. Methods for self-study of spoken English
Improving spoken English requires a lot of practical practice. The ideal way is to practice speaking with native English speakers. Such language The environment and atmosphere will help you a lot.
It is true that the more English speaking practice the better, but if we cannot practice speaking English with native English speakers, we can also find some other ways to practice speaking English, which can also have a certain effect. improve.
Even if you practice speaking English alone without anyone communicating with you, as long as you speak, you can gradually find a sense of English, gradually improve your ability, and enhance your confidence.
The pronunciation stage is the foundation of language learning, and laying a good foundation is the key to learning a language well. A toddler listened in silence for more than a year before he spoke. There is a saying that "nine out of ten deaf people are mute", which means nine out of ten deaf people are mute, unable to hear or speak.
In our English learning, there must be input before there can be output. If the English listening is not good, it is absolutely impossible to speak well. Chinese students' reading ability has always been very strong, which is the result of our long-term reading. Everything written is fixed on the paper, and you feel like an acquaintance when you look at it, while your listening and speaking skills are like uncultivated land.
There are also many ways to practice spoken English. For example, you can find some listening materials and listen to them repeatedly, or watch a lot of native movies, which can greatly improve our English listening.
In addition, when practicing alone, the "speaking" part may be more difficult, because there is no one to communicate with, and it will feel strange to talk to yourself, and it may even be difficult to continue.
In fact, you can also practice speaking by yourself. Here are two methods. First of all, we can express everything that happens around us in English, and if conditions permit, speak it out loud. In this process, we should not think about whether our speech or grammar is correct. With limited English, we are first able to say and fully describe one thing.
Another method is to simulate a conversation. We can find a topic that interests us and imagine talking to a person about it. You can play role A and role B respectively and use English from different perspectives. This practice method is also very effective.
However, no matter which practice method, we must insist on practicing spoken English every day. We cannot fish for three days and dry the nets for two days. Otherwise, no matter how effective the method is, it will be useless.
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