Traditional Culture Encyclopedia - Hotel accommodation - Are you tired of being a hotel room attendant?

Are you tired of being a hotel room attendant?

Tired is certain, depending on what hotel you are in. Some big hotels have strict management and require clean quality, so they will be very tired and complicated in the process of doing it.

Be sure to use a tray when operating to avoid spilling tea and vegetable juice. You should arrive at the service meal with a voice to avoid conflict with the guests. If you make mistakes in your work, you should apologize to the guests immediately.

If you have any questions at work, handle them in time, and report to your superiors if you can't solve them yourself.

If guests eat food directly with their hands, put the cup on their hands in advance to ensure that the water temperature is about 20 degrees to 30 degrees, and the bone and vegetable waste should not exceed one third. If there are two or more cigarette butts in the ashtray, they should be replaced immediately. Be sure to wear three incense towels when eating, and the incense towels must be clean and tidy.

Job responsibilities:

Clean up gfd, put on light makeup, arrive on time, don't be late, leave early, obey the leadership and command of the restaurant foreman, and finish the task seriously and quickly.

Stand well at the appointed time, greet the guests with a natural smile on your face and a full spirit.

When the guests arrive, arrange the guests to sit in time, increase or decrease the seats according to the number of people, take the initiative to pull the chair (put the clothes first), and introduce the characteristics and business nature of our store.

When the food is served, communicate with the guests more, answer any questions, answer the guests politely if you don't know, ask first and then answer when necessary, and avoid arrogance, impatience, impatience and irritability.

Pay attention to all the conditions of guests and restaurants at any time during dining, so as to achieve better cooperative service and satisfy guests with convenient and high-quality service.