What actions should be taken when welcoming guests?

The basic movements are: bow 45 degrees (pay attention to the guest's face), stand in front with your hands crossed, walk lightly when welcoming guests, and guide customers with your hands 160 degrees (generally use' Hello! Please use this method; Pay attention to the fingers straight and close together), 90-degree positive guidance (usually invite guests to drink water. Catering, etc. ), half kneeling order and order service (usually done when guests are sitting on the sofa).

Language: welcome, guidance, reminder, apology, wishes, congratulations and farewell!