Traditional Culture Encyclopedia - Hotel accommodation - What common questions do hotel interviews usually ask?

What common questions do hotel interviews usually ask?

The answers to the interview questions will affect the success or failure of the hotel's individual job search. What topics will individual hotel job seekers be asked during the interview? The following are the frequently asked questions I shared in hotel interviews. I hope it works for you.

Hotel Interview Frequently Asked Questions (General Edition)

First, why choose the hotel industry?

Explanation: it means that you can answer the relevant cognition of hotel interview. If you don't know this industry, will you choose this industry? And your cognition more or less reflects the clarity of your mind when making choices.

A: Hotel interview is a comprehensive place that can best reflect personalized and humanized service. It requires not only certain functional skills, but also a correct attitude towards people and things. I think I will exercise myself more in the hotel industry.

Why did you leave your old company? Why did you quit your old job?

Explanation: He wants to know what you think of your previous company and why you left. Did you get fired from the company because of your poor performance? Did you get fired from the company because you didn't get along well with your superiors?

Answer: The original company is a company like XX, and the company's benefits are quite good. I have been in the company for two years, and I miss leaving my job very much, but I always want to fulfill my college dream, so I had to quit my job to study in July last year. There are many reasons, but I should choose some physical reasons, not between myself and the company. )

3. Why did you choose this hotel to work (note: 5 stars)?

Explanation: How much do you know about hotels? How much do you know about this job?

A: Your hotel is one of the hotels with the best reputation in XX province. I am eager for the working environment of your hotel and the image quality of employees. I really want to fully exercise myself in this hotel environment. Seeing that there is a job suitable for me in the hotel recruitment, I can't miss such a good opportunity.

4. What is the goal of this hotel?

Description: I want to ask you what kind of development plan you have in the hotel. To what extent do you want to optimize yourself? Don't say something empty, it's not true, because it's in those books.

Answer: I think my language communication ability is still lacking. I want to overcome myself, improve my ability and make up for my shortcomings. Of course, my wish is to be a qualified front office manager, and I will work hard in this direction.

Hotel Interview Frequently Asked Questions (Classic Edition)

Why did you quit your old job?

He wants to know what you think of your previous company and why you left. Did you get fired from the company because of your poor performance? Did you get fired from the company because you didn't get along well with your superiors?

Tips: The original company is a company like XX, and the company's benefits are quite good. I have been in the company for two years, and I miss leaving my job very much, but I always want to fulfill my college dream, so I had to quit my job to study in July last year. Pay attention to many reasons, but choose some physical reasons, not between yourself and the company.

Why choose the hotel industry?

Meaning: it means that it can answer the relevant cognition of the hotel. If you don't know this industry, will you choose this industry? And your cognition more or less reflects the clarity of your mind when making choices.

Tips: Hotel is a comprehensive place that can best reflect personalized and humanized service. It requires not only certain functional skills, but also a correct attitude towards people and things. I think I will exercise myself more in the hotel industry.

What is the goal of this hotel?

I just want to ask you what kind of development plan you have in the hotel. To what extent do you want to optimize yourself? Don't say something empty, it's not true, because it's in those books.

Tips: I think my language communication skills are still lacking. I want to overcome myself, improve my ability and make up for my shortcomings. Of course, my wish is to be a qualified front office manager, and I will work hard in this direction.

Why did you choose this hotel to work?

What do you know about hotels? How much do you know about this job?

Tips: Your hotel is one of the hotels with the best reputation in XX province. I look forward to your working environment and the image quality of employees. I really want to fully exercise myself in such a hotel environment. I can't miss such a good opportunity when I see a job suitable for me in the hotel recruitment.

Model essay on Chinese self-introduction in hotel interview

My name is xxx, and I graduated from xxx University majoring in hotel management. I am serious and responsible, proactive and good at teamwork. Rigorous thinking; I have rich experience in hotel management. During my tenure, I organized various large-scale receptions and food festivals. Managing banquet sales and organizing large banquets is one of my strengths. It has the comprehensive management ability, coordination ability, operation ability and innovation ability in the catering field of high-star hotels; Good pioneering experience in preparation and normal operation of high-star hotels; Familiar with the application of various hotel system management software. Strong catering financial management and cost monitoring ability! According to the actual situation of the enterprise, formulate effective catering management and internal control system as a whole, so as to institutionalize, standardize and modernize enterprise management.

In my college life in the past three years, I am aggressive, pay attention to my self-cultivation, have a calm mind, treat people with enthusiasm, and can stick to my ideals and beliefs. My good interpersonal communication skills, good sense of service, dedication and enthusiasm for work are my greatest advantages. I not only learned the professional courses of tourism and hotel management well, but also got some understanding in practice. I practiced many times during the holiday. Although I am ordinary, I will not be mediocre!

Model essay on self-introduction in hotel interview English

"When I left college, I wanted to work in hotels and restaurants, so I became a receptionist and learned some front desk skills.

I was offered the opportunity to work in a hotel chain. Two years later, I was accepted as a junior manager, and one year later, I was promoted to the front office manager. Then, I went to a more prestigious hotel in the group as an assistant manager and reported to the general manager. I worked there for 2 years and gained very good experience in budget and financial management, planning, organizing and guiding all hotel services, including front desk reception, concierge, reservation, catering operation and room service.

I am fully responsible for staff management and motivation, food control and sales, wine and liquor inventory, including menu planning and coordination. I am experienced and can give advice to customers on menu and wine selection. I am also recognized as very good at meeting and greeting customers and organizing table reservations.

Two years later, I accepted the position of assistant manager of a privately-owned 400-year-old Yorkshire farmhouse, which is located on the edge of Yorkshire and covers an area of 80 acres. It specializes in the highest level of customer service and personal service, with 14 rooms, three self-catering huts, meeting and activity facilities that can accommodate up to 85 guests and a farmhouse restaurant. A bar that can accommodate 55 people.

I have been fully responsible for the operating performance of the restaurant, including analyzing and planning the sales level of the restaurant, maintaining profitability, and preparing regular reports for the management. I organized the duty tables of all departments, namely, room service, reception of weddings and activities and restaurants, including breakfast, lunch, meetings and dinner. I also initiated and implemented a direct marketing strategy to increase sales and significantly improve the restaurant business; I maximize sales revenue through up-selling and marketing planning.

So, when I saw your advertisement for a general manager, I was very excited, because I just started to consider looking for a similar position, and I am confident that I have the skills and experience in hotel and catering management that you need. As I mentioned, I have rich experience in this industry, including front desk, restaurant, bar and function management. With my excellent organizational skills and interpersonal skills, I run the company efficiently and profitably, and provide the highest level of customer service. In fact, I am the 20 10 winner of the truly popular category of "Welcome to Yorkshire Tourism Award". "