Disputes with hotels about room rates

This event is actually very simple. In fact, your company has already formed an invisible cooperation contract when you check into the hotel on behalf of your customers. In the case that the contract does not clearly state that there is no charge for not staying, your company did not inform the hotel customers not to stay, which will of course cause the hotel room to be vacant, so the hotel will of course charge you for the room.

Talk to the leader about the situation, and the money must be paid, even through legal channels.

Of course, there is an opportunity you can take advantage of. Every hotel has an automatic cancellation policy. In the evening (say 20: 00), if your guest hasn't checked in, ask why the hotel didn't inform you to cancel the reservation.