Traditional Culture Encyclopedia - Hotel accommodation - What is a greeter?

What is a greeter?

The usher is responsible for greeting guests politely in the restaurant and guiding them to the right seats. A staff member who helps pull chairs to seat guests.

The ushers are also called receptionists, receptionists and ushers, which are the "facades" of the restaurant. Its main job is to greet customers, arrange seats and send them away. The quality and effect of this work directly affect the operation of the restaurant and the position of the usher.

Responsibilities are:

1. Use service honorifics, greet guests with smiling faces, and ask customers' telephone numbers. When customers leave the restaurant, they should smile and thank them.

2. When booking by telephone or others, the reservation book should be filled in accurately and repeated by the customer.

3. Remember the names, habits and likes of frequent customers as much as possible to make customers feel at home.

4, familiar with the hotel service facilities, in order to answer customer inquiries.

5, responsible for public health within the scope of examination and approval.