Common spoken English in hotel lobby lounge

Common spoken English in hotel lobby lounge:

1. Welcome to Shanxi World Trade Hotel. I'm ... What should I call you? Welcome to Shanxi International Trade Hotel. I'm ... what should I call you?

Good morning/afternoon/evening, sir/madam. what can I do for you?

Hello, sir/madam! what can I do for you?

3. My name is ... Let me know if there is anything else I can do for you.

My name is ... If there is anything I can do for you, please let me know.

If you have any questions, please feel free to contact us.

If you need anything, please feel free to contact us.

5. Have you made a reservation? \ Have you made a reservation? Are you a vip?

Do you have a reservation? Are you a member?

6. What kind of room do you want?

What kind of room do you need?

7. Sorry, I don't quite understand.

Sorry, I don't quite understand.

8. I'm afraid we are fully booked at that time.

Sorry, we are fully booked at that time.

9. This is a hot/peak/busy season, do you know?

This is the peak season of the hotel industry.

10. Excuse me, how do you spell this word?

Excuse me, could you spell your name?

1 1. We can only keep your table/room until …

We can keep your room until. ...

12. Let me show you to your room. This way, please.

Let me show you to your room. This way, please