Traditional Culture Encyclopedia - Hotel accommodation - How to claim for cockroaches in the hotel?

How to claim for cockroaches in the hotel?

1. How to claim for cockroaches in the hotel?

1. If cockroaches are found in hotels, you must first negotiate with the operators and ask for compensation. If negotiation fails, you can seek mediation from the Consumers Association, complain to the relevant administrative organs, or bring a lawsuit directly to the people's court to realize your own demands.

2. Legal basis: Article 55 of the Consumer Protection Law of People's Republic of China (PRC).

If an operator with punitive liability commits fraud in providing goods or services, it shall increase the compensation for the losses it has suffered according to the requirements of consumers, and the amount of compensation shall be three times the price of goods purchased or the cost of receiving services; If the amount of additional compensation is less than that of 500 yuan, it shall be 500 yuan. Where there are other provisions in the law, those provisions shall prevail.

Where a business operator knowingly provides goods or services to consumers, causing death or serious damage to the health of consumers or other victims, the victims have the right to demand compensation from the business operator in accordance with the provisions of laws and regulations such as Articles 49 and 51 of this Law, and have the right to demand punitive damages less than twice.

Second, how to compensate for eating cockroaches in food?

If you eat cockroaches in food, you can ask the merchant to pay ten times the price or three times the loss. According to the relevant regulations, consumers can also ask merchants to pay ten times the price or three times the loss if they are damaged by eating food that does not meet the food safety standards. If a consumer produces food that does not meet the food safety standards or manages food that he knows does not meet the food safety standards, in addition to claiming damages, he may also claim damages of ten times the price or three times the loss from the producer or operator. If the compensation amount is less than 1,000 yuan, it will be 1,000 yuan.