Traditional Culture Encyclopedia - Hotel accommodation - Where are the details?

Where are the details?

I.M. Pei, a famous architect in China, thinks that one of his most failed works is Xiangshan Hotel. He hasn't seen this hotel since it was built, and thinks it is the biggest failure in his life.

In fact, in the architectural design of Xiangshan Hotel, I.M. Pei made an accurate plan for the flow direction, flow size and bending degree of each water flow inside and outside the hotel, made careful arrangements for the selection of the weight and volume of each stone and the most suitable place for stacking stones, and made a clear explanation for the number and placement of different types of flowers in the hotel, as well as the need to adjust different colors of flowers with the changes of seasons and weather, which can be described as originality.

However, the workers did not pay attention to these "details" during the construction process, and did not realize that it was these "details" that could reflect the originality of the master architect. They "innovate" at will, change the route and size of the water flow, ignore the weight and even shape of the stone when carrying it, and inadvertently "adjust" the position of the stone. No wonder I.M. Pei was very sad to see her carefully designed things evolve into this appearance for no reason.

Therefore, the failure of Xiangshan Hotel can not be attributed to I.M. Pei, but to the neglect of details in implementation.

It can be seen that the success or failure of a plan depends not only on the design, but also on the implementation. If the implementation is not good, then even the best design can only be an armchair strategist. Only when it is well executed can the exquisiteness of the design be perfectly reflected, and the most important thing in the implementation process is the details. Sometimes, the implementation of a small detail seems to bring magical power to an enterprise.

A young man went to work in a big enterprise after graduating from college. In the first three years of his work, the company made good profits, and he always got a lot of salary and bonus every month. To outsiders, it is good that he can have all this, and he is also very satisfied. Most of the people who work with him are young people who have graduated from college. Over time, the step-by-step work rhythm makes them lazy and always feel that their work life lacks passion. They are tired of their current work and life and want to change jobs. Competition in the market is cruel, and economic changes are unpredictable. Just when they decided to jump ship, the company suffered heavy losses because of the wrong decision of a major project, and the glory created by the company for many years went up in smoke overnight and faced bankruptcy. Usually, the company manager leads them to start a business and takes special care of these young people. They regret that they choose to change jobs when the company is in trouble, but staying in the company for a long time will not have much development prospects. After further consideration, they decided to leave and look for another job. In this way, they joined hands with several young people to write a resignation report. The heat in summer is unbearable. In order to save electricity, the boss of the company raised the air conditioning temperature in the office from 23℃ to 24℃. To this end, the manager specially posted a small note at the door: "At the critical moment, the first move is strong. Although the company is in trouble, the difficulty is only temporary, just like a dark cloud can't cover the sun. In order to save 1℃ electricity, you can subtract a dress when you come into my office. " In this hierarchical company, no one can take off his suit before entering the manager's office. Although the manager posted a note, no one cut off his clothes before entering his office. After a long time, the manager found this and immediately started from himself. First, he subtracted a piece of clothes and dressed casually, so that the employees who came to report their work could relax and be natural. They went to the manager's office that day and saw a small note. They dare not take off their clothes, but their hearts are slightly shaken. When they entered the office, they found that the manager was dressed casually. They observed that the air conditioning temperature in the manager's office was higher than usual 1℃. The manager asked them to take off their coats and report their thoughts slowly. The reason they once thought of disappeared in an instant, and finally they retired with a red face. Since then, their hearts have been warmed by 1℃ for a long time. Although 1℃ is nothing to an enterprise with thousands of employees, they see a kind of warmth and spirit from the insignificant 1℃. Several months have passed, and no one has ever mentioned resignation. Later, the company got out of the predicament and the enterprise developed day by day. Some people say that the success of an enterprise is related to 1℃, while others say that it has nothing to do with 1℃. But what is certain is that everyone feels the inherent potential of enterprise development from the higher temperature of 1℃, keeps the hearts of employees and wins the opportunities for enterprise development.

Modern enterprises are in the era of rapid development, and the policies and routes formulated by many decision makers are correct. However, it is often the case that no matter how good the plan is, it will go out of shape or even fail completely.

Looking back at every step taken by these enterprises, we will find that many things are not done well because the details are not done thoroughly, which is the problem of execution. If the details are in place, there is no problem in implementation. This problem is necessary for everyone, every organization and every team in the enterprise to pay attention to.

Some analysts believe that Haier's experience in precision management is to scientifically and accurately decompose any general goal.

The goal of Haier's detailed decomposition organization is carried out in the way of "group-headquarters-business department-functional department-responsible department-individual". In the process of subdivision, the specific indicators and detailed implementation measures of each sub-goal are also subdivided layer by layer, vertically to the end, until the individual employees are implemented. Scientific detailed decomposition measures ensure the purpose and effectiveness of all work in enterprises, reduce the waste of resources, and provide a strong implementation guarantee for the realization of enterprise goals.

In the detailed decomposition of the overall goal, we must first make a detailed analysis of the employees, clearly analyze the strengths and weaknesses of each employee, work out the best detailed plan, and arrange the tasks for the most suitable people to complete. In this way, there will be no useless people under management, and all people will become good workers. In this spirit, arrange everyone's work so that everyone has something to do and everything is taken care of within their own scope. Even the details of who cleans the glass and turns off the lights in the office are implemented on everyone, which will fully mobilize everyone's sense of responsibility and enthusiasm.

But many domestic enterprises often form a huge input and output gap. Only input and output have ideal planning, but there is no solid means to implement it. On the surface, the leaders of some enterprises have great momentum and dare to make decisions. In fact, they lack careful consideration and underestimate the difficulty of implementing the strategy. These enterprises all implement "approximate level" management, and its low level is one of the fundamental reasons that affect the efficiency of enterprises at present.

Or take the dragonfly as an example. Jiang Wei, president of Longfei Group, is one of the most influential figures in China's reform. 1990 When the company was established in June, the registered capital was only 750,000 yuan, and the profit for the following year was 4 million yuan, 1992, 1994. This private enterprise, which started with "Yan Fei slimming tea" and made its fortune with "feast baby liquid", has a capital accumulation speed no less than Haier's, and its "carpet" advertising bombing has a brand effect no less than Haier's for a time. But why did 1995 close down as soon as the health care product market declined?

The reasons are very complicated, and Jiang Wei himself has a profound reflection on this. In "20 Mistakes of the President", Jiang Wei analyzed the reasons for the downfall of Longfei from the aspects of decision-making, management, market and talents. 1 1 The biggest mistake is:

"Management regulations are not true and detailed. In six years' development, Longfei Group has formulated many rules and regulations, which are relatively complete. However, most of these regulations do not have strict specific rules, and they have not been implemented to specific responsible persons, resulting in a situation in which there are rules to follow. To correct this mistake, we must start now. After the various departments of the headquarters and the market companies have re-improved the existing regulations, they should add two aspects, namely, the Detailed Rules for the Implementation of the Regulations and the Detailed Rules for the Implementation Inspection. "

In fact, the rules and regulations of companies such as Longfei Company can't be said to be non-existent, nor can they be said to be lax, untrue and not detailed. But these rules and regulations are often spoken, written on paper and nailed to the wall, but not put into action.

"Great things in the world must be done in detail" can be extended to "enterprises in the world must be done in detail". The key lies in the word "do". Without practical actions, the grand goal of leaders is just a pipe dream. Content: With the help of TV, people have a more vivid and intuitive understanding of the "blind".

Under this series of publicity, Bao began to reap the joy of work. That is, at the end of 1995, he received the curtain wall installation business of 300 square meters in Changchun Institute of Optics and Mechanics. Subsequently, the Municipal Finance Bureau, the Provincial Electric Power Bureau, the Municipal Railway Construction Bank and other units came to the door one after another, with more and more business and growing popularity.

1March, 1996, Bao finally owned his own company-Bluestar Industry and Trade Co., Ltd. Driven by Bao's fame and fortune, many decoration companies and his classmates and friends also started businesses in venetian blinds. Everyone is crowded in a market, and it is difficult to make much profit. At this time, Bao began to look for new projects.

After careful investigation, he found the renovation project of bathroom sanitary ware. In many large and medium-sized cities, there are hotels, resorts, sanatoriums and other important places of consumption and leisure. After three to five years of use, the toilets in these places need to be replaced or renovated.

But if the hotel wants to replace a new bathtub, the lowest cost should be around 400 yuan. And the decoration only needs half the price. Moreover, replacing a bathtub, few people bear, and a large number of replacement, will certainly affect the hotel business. Decoration is not too troublesome, and it can be decorated one by one, which saves a lot of money for the hotel. In addition, the bathroom equipment of urban residents in China is increasingly high-grade, which provides more space for bathroom renovation.

However, this is a very risky project. A German imported process equipment costs more than 270,000 yuan, with more technology and materials. However, Bao took a good look at the market of this project, and did not hesitate to spend tens of thousands of yuan to buy this SRS transformation technology. The process takes enamel as raw material, and after the process of surface porcelain reconstruction, surface glaze reconstruction and smooth strengthening, the old bathtub can be put into use in 24 hours. So Bao didn't hesitate, but boldly started his own plan.

It can be said that Bao is a millionaire who gets rich by his brain. It is with his keen mind to get rich that he rose from the traditional industry. There are many such examples around us. Summing up the law is that the mind is the source of wealth creation.

In fact, for any battle-hardened entrepreneur, if he wants to dominate the market and become the master of money, the most indispensable thing is his wisdom and shrewd mind. Paying attention everywhere is learning. As long as you are a careful and intelligent person, I believe that when you face a problem, you will find a breakthrough from the details and make your life different.