What does the front desk of the company usually do?

The front desk of the company is generally what we call front desk reception, also called "administrative front desk", which corresponds to the "administrative back desk" and belongs to the jurisdiction of the company's administrative department. It is one of the typical positions in modern enterprises. The main work content, usually mainly responsible for customer visits and registration, telephone transfer and other affairs, welcome guests, judge guests' intentions, cooperate with the reception to handle relevant procedures, answer the phone, and pay a return visit to common problems.

Front desk type: 1. Sales type, 2. Service type.

Extended data:

General hotel front desk work content:

1. Obey the work arrangement of the reception manager and director.

2. Special circumstances must be reported to the superior.

3. Accept any work assigned by the boss at any time.

4. Do a good job of collecting and filing guest information, and check the relevant information.

5. Receive guests, deal with the difficulties and requirements of guests in the hotel in time, and provide corresponding services and necessary assistance.

Provide inquiry service, but remember not to tell others the guest information casually.

Print various business reports.

Pay attention to all kinds of publicity activities of the hotel.

Pet-name ruby promote guest rooms and hotel facilities and services.

Attend the reception staff's regular meeting, solve problems in time, and carry forward the sense of ownership and responsibility.

References:

Front Desk Reception-Baidu Encyclopedia