How to write an after-sales return visit message

Dear customer, hello! Thank you for using our company's products. In order to better serve you, I would like to ask you about the convenience and shortcomings that our company's products bring to you so that we can make timely improvements. Thank you!

Hello, excuse me for a few minutes. I am from XX company. Regarding the XX items you purchased in our store last time, I wonder if you are satisfied after trying them on. In order not to waste your time, please tap your keyboard. 1 is satisfactory, 2 is average, and 3 is poor. Thank you for your cooperation and wish you a happy life.

Writing ideas: Do not proceed in a straightforward manner, but pay attention to changing the angle of description in a timely manner to make the description more specific and give readers a sense of subjectivity. Be clear, natural, and uncluttered, and put your own thoughts and feelings into it.

Extended information:

Return visit process:

Full preparation - greetings - self-introduction - explanation of intentions - specific instructions - subsequent communication < /p>

The first step to a successful customer return visit: A well-structured and well-organized questionnaire is the first step to a successful return visit. When you pick up the phone to call a customer for a follow-up survey, have you planned when to use open-ended questions? If these are not prepared in advance, this will be the beginning of a bad communication.

The second step to successfully return a customer visit: Select the return visit time in a targeted manner, and do not make a return visit when the customer is busy or resting.