Traditional Culture Encyclopedia - Hotel accommodation - How to coordinate the relationship between the hotel sales department and the front office?

How to coordinate the relationship between the hotel sales department and the front office?

This problem exists in many hotels.

Improper handling will indeed cause a lot of trouble and misunderstanding. In fact, the goals of marketing and front office are the same, both of which are to improve the hotel's operating performance. Therefore, everyone's mutual cooperation and support is very important, depending on the market positioning of your hotel. If the conference team is the mainstay, the role, task and power of marketing may be even greater, and the front desk is the main force. Any relationship should be handled on the basis of sincere communication and coordination, and more empathy should be done. Overcome departmentalism, strengthen business communication with each other, and rotate posts when necessary. Let everyone have a deep understanding and experience of each other's work, so that it is not easy to always think of each other's difficulties in specific work! Home and everything! We must unite! !